If you know OB/GYN billing and you don’t let denials just sit there like unpaid parking tickets, this role is for you. You’ll own the follow-up, clean up aging AR, and help patients and practices get to “resolved” faster.
About Diana Health
Diana Health is a high-growth network of modern women’s health practices partnering with hospitals to improve maternity and women’s healthcare. They use integrated care teams, smart technology, and a designed care experience to put women in the driver’s seat of their health. The mission is patient-centered care that works better for patients and for providers.
Schedule
- Full-time, remote
- Revenue Cycle role with productivity and documentation expectations
- Daily work across payer portals, work queues, and assigned task lists
What You’ll Do
- Investigate and resolve OB/GYN insurance denials through payer outreach, claim resubmissions, and strong attention to detail
- Use payer portals to track claim status, verify eligibility, and fix issues quickly
- Coordinate appeals and documentation with internal teams to support claims processing
- Manage outstanding AR using medical collections best practices and keep aging current
- Handle calls from patients, insurance companies, and medical practices to answer questions and update accounts
- Document all activity and communications accurately on accounts and meet daily production standards
- Work assigned task lists, queues, reports, and special projects as needed
- Stay current on billing regulations, managed care contracts, and compliance requirements
- Read and interpret EOB/EOP details to identify next steps and resolve payment issues
What You Need
- High school diploma or GED required
- 3–5 years of experience in medical claims collections, including aging reports, delinquent claims reporting, EOBs, and payer correspondence
- Strong OB/GYN billing knowledge and comfort working denials end-to-end
- Detail-oriented with a high accuracy standard and solid documentation habits
- Strong verbal, written, and listening skills (including professional business writing for letters/memos)
- Comfortable with physician billing systems, EMR/EHR tools, and Microsoft Office (Word, Outlook, Excel)
- Confident navigating payer websites/portals, email, and web-based research tools
- Patient-first customer service mindset with the ability to handle sensitive situations professionally
Benefits
- Competitive compensation
- Health, dental, and vision coverage (with HSA/FSA options)
- 401(k) with employer match
- Paid time off
- Paid parental leave
AR doesn’t forgive “I’ll get to it later.” If you’re the person who actually closes the loop and keeps cash moving, this is a strong fit.
Bring your denial-fighting energy and help Diana Health keep patient care supported on the back end, too.
Happy Hunting,
~Two Chicks…