Work from home in Michigan while leading the revenue cycle for a multi-state home health and hospice organization. If you’re the one people call when AR is messy, claims are stuck, or the billing team needs direction, this role puts you in the center of it all.
About Pennant Services
Pennant Services supports a growing network of senior living, home health, hospice, and home care operations across 14 Western states. Their “Service Center” model gives local agencies autonomy while providing top-tier support in accounting, clinical, legal, HR, IT, and more. The culture is built around their CAPLICO values: Customer Second, Accountability, Passion for Learning, Love One Another, Intelligent Risk Taking, Celebrate, and Ownership.
Schedule
- Full-time, remote role based in Michigan
- Standard business hours with flexibility to support agencies and service center needs
- Mix of service center project work and remote field support
- Collaborative environment working closely with Revenue Cycle Manager and AR Market Leaders
What You’ll Do
- Support accounts receivable functions under the direction of the Revenue Cycle Manager
- Train and support agency staff on revenue cycle processes, including billing, collections, and recording revenue transactions
- Enhance and maintain policies and procedures for revenue and AR, aligned with current home health and hospice regulations
- Monitor internal controls to ensure compliance with established AR and revenue processes
- Partner with AR Market Leaders to review aging reports, identify issues, and develop action plans
- Lead and manage a team of AR resources, offering ongoing coaching and support
- Utilize and help optimize software platforms (such as Homecare Homebase and Waystar) to streamline AR workflows
- Develop and use software reports to track AR metrics, trends, and performance
- Use ticketing software to route, troubleshoot, and resolve claim and EMR issues
- Balance time between service center initiatives and remote support for field agencies
- Attend workshops and seminars to stay current on home health and hospice regulations and best practices
- Foster a culture of warmth, professionalism, and strong communication across departments
What You Need
- 2+ years of accounts receivable experience in Home Health and Hospice lines of business
- Experience assisting, training, and supporting business office managers or AR staff across multiple sites is a plus
- Familiarity with home health/hospice platforms such as Homecare Homebase and Waystar is a plus
- Strong understanding of revenue cycle processes, AR controls, and regulatory requirements
- Proven ability to train others and explain complex billing/AR workflows clearly
- Comfortable managing multiple priorities between service center projects and field support
- Strong analytical mindset for reading reports, spotting trends, and driving action
- Excellent communication and relationship-building skills across departments and locations
- Alignment with Pennant’s CAPLICO values and commitment to a supportive, growth-focused culture
Benefits
- Competitive compensation aligned with experience and industry standards
- Full benefits package offered by the employer (details provided during the hiring process)
- Professional development opportunities through workshops, seminars, and ongoing learning
- Chance to grow your AR leadership career in a large, expanding healthcare network
If you’re ready to lead AR, train teams, and keep cash flow clean in a mission-driven healthcare environment, this one deserves a serious look.
Bring your revenue cycle skills to the table and help keep care accessible for the patients who depend on it.
Happy Hunting,
~Two Chicks…