At WelbeHealth, it’s our mission to serve our communities’ most vulnerable seniors through shared intention, pioneering spirit, and courage to love. These core values and our participant focus lead the way no matter what.
The Applications Analyst II is responsible for the implementation, maintenance, and optimization of WelbeHealth’s core and new technologies including, but not limited to, EMR, CRM, Contact Center and home-based technologies and initiatives. Proactively identifies and troubleshoots issues, provides end user support, completes application build and configuration, and maintains our enterprise technologies as per the priorities and direction of the Application Manager. The Applications Analyst II scopes, plans, and executes on, new technology initiatives at the direction and prioritization of the Application Manager and involves key stakeholders. The Applications Analyst II collaborates effectively with colleagues and stakeholders to promote the WelbeHealth values, team culture and mission.
Benefits of Working at WelbeHealth Apply your clinical expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for.
- BENEFITS: Health Coverage on Day 1, Paid Parental Leave, 401K Match.
- PERKS: 17 days of paid time off in year one, 12 company holidays & 6 sick days
- GROWTH: Career path advancement and leadership opportunities
Essential Job Duties
- Work independently to research, define, plan, and implement new EMR technology projects following the guidance and prioritization of the Director and/or VP, IT Applications.
- Resolve tickets and support end users who encounter issues with the AthenaOne EMR and other enterprise applications or integrated solutions used by WelbeHealth
- Evaluate existing EMR and EMR-related technologies used in operations, identify opportunities to streamline workflows and leverage under-utilized functionality
- Assist with configuration, planning, and execution of WelbeHealth’s EMR and related applications needs for new market entry (launch).
- Manage the application vendor relationships and key stakeholder relationships for WelbeHealth teams that utilize core applications
- Learn and support additional enterprise applications as needed with guidance from the Application Manager and Technology Director
- Coordinate with Training Team to ensure new technologies, technology initiatives, and/or technology updates are reflected in training materials and curricula.
- Must be willing to work Pacific Time hours and have the ability to work a varied schedule at times, which may include evenings weekends and overtime. Occasional (1-2 times per year) travel for onsite visits or meetings may be required.
- Follow WelbeHealth policies and procedures and participate in any required Quality Improvement activities, staff training and meetings.
Job Requirements:
- Bachelor’s Degree in relevant field; an additional four years’ experience may be substituted in lieu of education.
- Master’s Degree in relevant field preferred.
- Minimum of three years’ experience in EMR administration and/or support, or relevant experience working at an EMR company.
- Experience with using or administering Salesforce, Genesys or athenahealth applications a bonus.
- Demonstrated ability to learn new technologies and systems (hardware and software) in new environments.
- Experience working in a regulated quality improvement area: strong attention to detail and data accuracy.
- Strong customer service orientation
Salary/Wage base range for this role is $90,281.44- $108,337.32 annually + Bonus + Equity. WelbeHealth offers competitive total rewards package that includes, 401k match, healthcare coverage and a broad range of other benefits. Actual pay will be adjusted based on experience and other qualifications.
Compensation
$90,281—$108,337 USD
COVID-19 Vaccination Policy
At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations.
Our Commitment to Diversity, Equity and Inclusion
At WelbeHealth, we embrace and cherish the diversity of our team members, and we’re committed to building a culture of inclusion and belonging. We’re proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law.
Beware of Scams
Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to [email protected]