Drive technology, automation, and agency operations forward by leading AMS360 administration and system innovation. If you’re excited about blending insurance operations with modern automation and AI-driven workflows, this role puts you at the center of it.
About Veracity Insurance
Veracity operates independently to support small business owners with transparency, expertise, and innovation. Free from outside investors, the company builds solutions based on client needs, not corporate pressures. The team values accountability, continuous improvement, and technology-enabled growth.
Schedule
- Full-time, remote
- Must live in: AZ, AR, FL, GA, ID, IL, IN, KS, KY, NC, NV, OH, OK, SC, TN, TX, UT, VA
- Standard business hours
What You’ll Do
- Serve as lead administrator for AMS360
- Configure workflows, permissions, and system updates
- Manage integrations across AMS360, InsurLink, PL Rating, CRM, ImageRight, and automation tools
- Partner with product, IT, and AI teams to optimize data, automation, and system performance
- Establish governance for data quality, configuration, and APIs
- Support rollout and adoption of automation and AI capabilities
- Provide Tier 2–3 support, troubleshoot issues, and manage change requests
- Create training resources and lead user training
- Build dashboards, automate reporting, and advance analytics visibility
What You Need
- 3–5 years of AMS360 (or comparable AMS) admin experience
- Understanding of insurance agency workflows and data
- Experience with system configuration and user management
- Strong troubleshooting and communication skills
- Curiosity about AI automation and workflow optimization
Preferred
- Experience with API integrations, WorkSmart, Zapier, Power Automate
- Familiarity with Vertafore suite (InsurLink, ImageRight, PL Rating)
- Excel/Power BI reporting skills
- Knowledge of security and compliance best practices
Benefits
- $85,000–$95,000 per year
- Medical, dental, vision
- 4 weeks PTO + 10 paid holidays + 2 floating holidays
- 401(k) with match
- Wellness and support programs
This role is ideal for someone who loves systems, problem-solving, and transforming agency operations through smart automation and scalable processes.
Happy Hunting,
~Two Chicks…