Help individuals and families take their first real step toward recovery in a fully remote or hybrid admissions role. This is a fast paced, high impact behavioral health admissions coordinator position with strong earnings potential and flexible shifts for remote job seekers.
About Sandstone Care
Sandstone Care is a behavioral health treatment provider focused on teens and young adults struggling with substance use and mental health challenges. With locations across several states and a growing remote team, Sandstone Care blends clinical excellence with compassion, helping families navigate some of the hardest moments in their lives. The work is mission driven, outcomes focused, and rooted in empathy.
Schedule
- Work environment: Remote or hybrid from Denver administrative office
- Location preference: Candidates ideally live in CO, MD, or VA
- Shifts: Day and overnight shifts in Mountain Time
- Weekends: At least one weekend day required
- Status: Full time
- Compensation: 22 to 38 dollars per hour depending on experience, plus incentive compensation based on performance and quality metrics
What You Will Do
- Serve as the first point of contact for individuals and families seeking behavioral health treatment
- Build rapport quickly, assess needs, and guide people step by step through the admissions process
- Handle inbound calls, web form inquiries, and live chats with speed, empathy, and professionalism
- Clearly explain treatment options, levels of care, insurance coverage, and financial expectations
- Coordinate professional referrals and support the outreach and business development teams
- Maintain strong relationships with referral partners, clinicians, and community providers
- Verify insurance benefits, discuss financial options, and coordinate payment plans with clients and families
- Collaborate with billing and finance teams to streamline admissions and payment workflows
- Meet and exceed admissions KPIs such as conversion rates, response times, and client satisfaction
- Document all activity accurately in Salesforce, EMR systems, and billing software
What You Need
- Bachelor’s degree in marketing or behavioral health related field preferred
- At least 3 years of behavioral health admissions experience in inpatient, residential, PHP, or IOP settings
- Strong call center, client engagement, or healthcare sales background
- Proven track record of meeting and exceeding monthly KPIs in a fast paced admissions environment
- High level communication skills, including objection handling and relationship building
- Proficiency with CRM tools, especially Salesforce, plus EMRs and Microsoft Office
- Ability to type at least 50 words per minute while actively engaging with clients
- Comfort with difficult emotional conversations and complex family situations
- A data minded, coachable approach and willingness to participate in ongoing training and performance reviews
- Ability to pass a comprehensive background check including criminal and motor vehicle records
Benefits
- Competitive hourly pay with strong incentive and bonus potential
- Flexible paid time off package, including holidays and wellbeing days
- High quality medical, dental, and vision insurance with majority of premiums paid by the company
- Employee Assistance Program with counseling, legal, financial, and wellness resources
- Professional growth opportunities in a rapidly growing behavioral health organization
- Supportive, collaborative team culture with therapists, admissions specialists, and clinical staff
If you want your remote work to actually matter and you thrive in a performance driven admissions environment, this role puts you right at the front door of life changing care.
Take the next step in your behavioral health career and help families find the support they need.
Happy Hunting,
~Two Chicks…