Overview
Responsible for all functions necessary to support Acosta’s time and attendance systems, including integration with payroll and other systems.
This is a remote position, work from home anywhere in the United States.
#remote
The incumbent(s) in this position should exhibit the following ACOSTA values:
- People Minded – Must show dignity and respect to all people
- Integrity – Must exemplify the highest degree of ethical behavior
- Results Oriented – Must show passion, pride and commitment to succeed
- Trust – Must be honest, sincere and confident
- Teamwork – Must build trusting relationships
- Innovation – Must progress through a combination of creativity, common sense and vision
- Balance – Must maintain an optimistic attitude and keep perspective on what is important in life.
Responsibilities
Essential Functions of this Position (list in order of most important to least important):
- Identify, evaluate, analyze, and recommend changes to support the Acosta’s time keeping and attendance applications to include ongoing production maintenance and troubleshooting.
- Support the planning, design, development, and configuration of the applications.
- Identify, develop, and implement process improvements, including mobile functionality and automation of historical corrections.
- Review the missing punch list daily, determine actual time worked, and enter correct punches into the time and attendance system.
- Perform troubleshooting activities including issues related to maintenance of the system and the various modules and integration components. Author reports and extract from the system data for users or clients which aid in business decision making.
- Establish schedules and perform time-system daily maintenance, including resolving any system and posting problems.
- Conduct production support, software upgrades, and regular audits, to ensure compliance on the use of the application.
- Work with field and internal users to understand system needs and develop plans for meeting those needs.
- Correct mistakes or missing accruals, punches, and research any discrepancies. Maintain and troubleshoot attendance issues.
- Assist with prior week adjustment inputs.
- Train management, and employees on the correct process and procedure for the time and attendance system.
- Perform other duties as assigned.
Qualifications
Experience Requirement:
- Five years of experience working successfully with timekeeping systems.
- Three years of experience supplying solid administrative support to employees or managers in a corporate environment.
- Experience working with various payroll, timekeeping, and HR systems.
Knowledge, Skill and Ability Requirements:
- Ability to define problems, collect data, establish facts, and draw valid conclusions. Solve practical problems and apply common sense understanding to carry out instructions.
- Excellent organizational and interpersonal skills with attention to detail.
- Ability to set priorities and work independently within set guidelines.
- Strong verbal and written communication skills with the ability to work with all levels of management, both internally and externally.
- Proficient in MS Office.
- Attention to detail to review project deliverables for completeness, quality, and compliance with established project standards.