- Processing membership renewals
- Onboarding new members
- Assisting potential members and renewing members with certification/participation questions
- Updating contact information and maintaining formatting for data integrity
- Creating, merging, and emailing certificates and letters of achievements
- Creating and maintaining dynamic directories
- Generating and analyzing reports
- Performing website updates and edits—checking links, formatting text and images, editing verbiage, etc.
- Processing member material requests.
- Primary Point of contact for client inbox—answering questions based on lasted version of Client Standards, forwarding correspondence to appropriate chain of command channels, answering member/prospect/vendor questions, etc.
- Providing receipts of payment for invoices and processing requests for invoice revisions
- Assisting Executive Director with execution of Board and Committee initiatives
- Assisting with the creation of and distribution of Client E-blasts and Newsletters
- All other duties as assignment by Supervisor and/or Client.
Requirements
Qualifications:
- High school diploma
- 2-3 years of experience as an administrative assistant preferred.
- Understanding of association management and nonprofits preferred.
- Proficiency in Microsoft Office Suite and willingness to quickly learn new cloud-based database software.
- Familiarity with HTML
- Strong analytical, problem-solving, and strategic thinking skills.
- Exceptional communication, interpersonal, and presentation skills, with ability to convey information in writing and verbally.
- High ethical standards and integrity.
- Self-starter who is driven with the ability to work both independently and collaboratively in a team environment.
- Exhibit a high level of attention to detail to produce accurate results.