Join a dynamic team where you’ll manage key accounts, enforce credit and collection policies, and collaborate with multiple departments to keep operations running smoothly.
About Cennox
Cennox is a global leader in delivering integrated solutions to the financial, retail, and commercial sectors. We pride ourselves on fostering an inclusive work environment where innovation, collaboration, and customer service excellence drive everything we do.
Schedule
- Full-time, preferred hours 8:00 AM – 5:00 PM EST
- Fully remote
- Minimal travel may be required
Responsibilities
- Monitor assigned accounts daily, including placing accounts on hold, releasing orders, and analyzing aged balances
- Contact customers regarding past due amounts and delinquent balances
- Review credit limit increase requests and submit for approval
- Assist with month-end reserve review and AR-related duties
- Resolve billing disputes, order entry errors, and pricing issues
- Research and document account adjustments to correct billing errors
- Coordinate with Sales, Operations, and Customer Service on account status
- Process payments via third-party portals and ensure accurate posting
- Work with third-party vendors for collections and portal billing issues
- Maintain detailed communication records in ERP systems
Requirements
- Minimum 2 years’ experience in Accounts Receivable
- Associate’s degree in business, finance, or accounting preferred
- Proficiency in Microsoft Office (Word, Outlook, Excel)
- Strong organizational skills and attention to detail
- Excellent written and verbal communication skills
- Ability to manage multiple priorities and meet deadlines
- Experience in a shared services environment preferred
- Retail industry experience a plus
Benefits
- Competitive compensation
- Comprehensive benefits package
- Professional growth opportunities
- Inclusive and collaborative remote work culture
Cennox is an Equal Opportunity Employer committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics.
Happy Hunting,
~Two Chicks…