Join a fast-growing legal tech startup where you’ll own client-facing financial interactions and help streamline billing processes. This role blends customer service with accounting expertise in a supportive, fully remote environment.
About Steno
Founded in 2018, Steno is revolutionizing the litigation and court reporting industry with innovative financial and technology solutions. We combine legal, operations, and finance expertise to deliver concierge-level service, flexible deferred payment options, and cutting-edge tools that empower legal professionals. Our culture values reliability, innovation, and a hospitality mindset—qualities that drive our growth and our team’s success.
Schedule
- Full-time, remote role based in the U.S.
- Hourly, non-exempt position with performance bonus eligibility
- Includes benefits, PTO, and equity options
What You’ll Do
- Reach out to clients via phone and email to manage collections and resolve outstanding balances
- Send monthly account statements and verify payment information
- Collaborate with billing and account management teams to reconcile billing issues
- Maintain positive client relationships while ensuring account resolution
- Provide exceptional, customer-first service in every interaction
What You Need
- 1+ year of A/R and collections experience (hospitality mindset strongly valued)
- Strong Excel skills; familiarity with Looker, Zendesk, or Hubspot a plus
- Excellent communication and organizational skills
- Comfort working independently in a fast-paced, remote team environment
- Proficiency with Google Workspace, Slack, and Zoom
- Critical thinking skills and ability to solve day-to-day challenges creatively
- Bonus: Experience in court reporting or related industries
Benefits
- Hourly pay range: $20–$26 + monthly performance bonus
- Medical, dental, and vision coverage (for employees and dependents)
- Wellness and mental health benefits for employees and families
- Flexible paid time off
- Equity options and 401K access through Guideline
- Monthly home office stipend and setup support
Be part of a high-performing finance team where detail, innovation, and collaboration drive success.
Take the next step in your career with a company that’s growing fast and values its people.
Happy Hunting,
~Two Chicks…