Play a key role in ensuring accurate, compliant, and timely billing and reimbursement for multi-specialty medical professional services.
About Prompt RCM
Prompt RCM is dedicated to solving some of healthcare’s toughest problems through innovation, talent, and impact-driven solutions. We help outpatient rehab organizations treat more patients and deliver better care with less environmental waste by turning a traditionally paper-heavy industry digital. Our team is made up of proven, passionate professionals committed to making a difference.
Schedule
- Full-time, remote (with hybrid options for those near HQ)
- Flexible workload ownership with emphasis on smart work, not just long hours
Responsibilities
- Prepare and resubmit corrected claims to insurers (electronic and paper), following payer guidelines and contracts
- Analyze rejected claims, ensure completeness, and resubmit clean claims to avoid delays
- Research and follow up on primary/secondary claims to resolve outstanding issues and expedite payment
- Review and process claim appeals with accurate documentation to maximize reimbursement
- Assess accounts and recommend adjustments or write-offs based on collectability
- Identify billing problems and escalate to management for proactive resolution
- Generate and distribute monthly patient balance due statements aligned with insurance carrier EOBs
- Maintain HIPAA compliance in handling all patient data
Requirements
- 1–3 years’ experience in medical insurance claims billing and collections preferred
- Proficient with Google Workspace, MS Office, Excel, and Word
- Experience with physical therapy EMR systems a plus
- Strong communication, negotiation, and problem-solving skills
- Customer success-oriented mindset
Benefits
- $22.00 – $28.00 per hour
- Competitive salaries with potential equity compensation for outstanding performance
- Remote/hybrid flexibility
- Flexible PTO
- Medical, Dental, and Vision insurance
- Company-paid disability, life insurance, and family/medical leave
- FSA/DCA and commuter benefits
- 401(k) plan
- Discounted pet insurance
- Wellness perks: credits for fitness memberships, cold plunge/sauna recovery suite at HQ
- Sponsored company lunches
Happy Hunting,
~Two Chicks…