Overview
Under direction supervision, this position is responsible for working with customers to discuss ways to maintain their account in a current status and resolve any outstanding issues. This position typically requires a high school diploma or equivalency and one year of work-related experience.
Benefits:
- Medical, dental, and vision plans
- 401(k) retirement plan with generous company match
- Employee Stock Ownership Plan (ESOP)
- Paid holidays, sick leave, and vacation
- Wellness program
- Tuition reimbursement program
- Remote work environment
Responsibilities
- Contacts residential/commercial customers by phone to resolve any AR issues.
- Explains options and works with customers to resolve past due amounts.
Qualifications
- High school diploma or equivalent.
- 2 years commercial collection experience.
- 1-2 years 1st party collection experience preferred.
- Basic Excel spreadsheet skills required.
- Strong organizational skills.
- Excellent communication skills.
- Ability to work in a fast-paced environment.
- Ability to identify issues and act independently to resolve them.
- Must be a Citizen or National of the United States, a lawful, permanent resident, or have authorization to work in the United States
- Applicants must not now, or any time in the future, require sponsorship for an employment visa.
Why work for Ferrellgas? We’re so much more than a company that consistently ranks among the nation’s largest propane retailers. We’re also a company that strives to provide the very best propane service in each of the hundreds of communities we serve across the United States.