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Job Description Summary
The primary purpose of this position is take inbound calls among the Vendor Support Center, while ensure timely and accurately sharing details regarding payments to vendors and suppliers. In addition, responsible for output with regards to quantity and quality, which is at or above established department standards. May include reviewing and reconcile invoices promptly and accurately through Trade or Expense.
The weekly working hours are in Arizona time which will vary from PST and MTN time depending on the time of the year. Monday through Friday (6am – 2:30pm). The hourly pay is $18.70 with occasional overtime.
Responsibilities:
Actively take inbound calls from vendors and suppliers
Utilize multiple computer systems while assisting the vendor and supplier on the phone in opening cases
Assist in escalating vendor cases when necessary
Assist district Procurement personnel with problems or questions
Assist district Finance personnel on indexing issues, including deductions
Assist in improving productivity by identifying problem vendors, procurement and/or receiving situations
Work on projects as assigned by supervisor/manager
Education/Training:
High school diploma or general education degree (GED) is required.
Related Experience:
- Two or more years’ experience in a business environment or college degree
- Two years AP experience – preferred
Knowledge/Skills/Abilities:
- Basic Word, Excel and Outlook skills; Intermediate PeopleSoft Financial experience is preferred.
- Experience working in Brainware, HUDE and Remote Expense is preferred.
- Ability to work effectively in a dynamic, team oriented environment and interact with a variety of associates (all levels), external customers and vendor community in supportive and positive manner.
- Strong attention to detail and flexibility to work within an environment of changing priorities.
- Strong analytical and data manipulation skills.