Be the steady point person clients trust when things get complex. If you’re great at relationships, problem-solving, and keeping accounts moving smoothly across internal teams, this role puts you right in the middle of the action.
About ABC Legal Services
ABC Legal Services is a national leader in service of process with 1,000+ team members and 30+ years in the business. Headquartered in Seattle with offices across the US, ABC Legal stays ahead through strong technology, scalable operations, and continuous improvement.
Schedule
- Full-time, Monday through Friday
- Remote
What You’ll Do
⦁ Build and maintain long-term client relationships and strengthen partnerships over time
⦁ Communicate with clients to understand needs, manage expectations, and keep work on track
⦁ Resolve issues as they arise and coordinate with internal teams to ensure follow-through
⦁ Act as the client’s representative internally, advocating for needs and outcomes
⦁ Track account processes, maintain satisfaction, and support growth through retention and sales goals
What You Need
⦁ 3–5 years of experience in customer support and/or account management
⦁ Proven ability to improve client satisfaction, adoption, and retention
⦁ Strong communication skills and comfort working cross-functionally
⦁ Experience with SaaS platforms and familiarity with agile workflows (defining stories ready for development)
Benefits
⦁ Health, Dental, and Vision insurance
⦁ 401(k) with company matching
⦁ Paid time off, 7 paid holidays, plus 4 floating holidays per year
Starting Pay: $20.00 to $25.00 per hour.
If you’re ready to own accounts, solve problems fast, and keep clients happy while hitting growth goals, this is your move.
Happy Hunting,
~Two Chicks…