Own a book of business, grow revenue, and turn customers into raving fans. If you’re strong at relationship-building, renewals, and consultative upsell and cross-sell, Fleetworthy wants you driving retention and expansion.
About Fleetworthy
Fleetworthy (rebranded in September 2024 from Bestpass, Fleetworthy, ExpressTruckTax, and Drivewyze) simplifies fleet safety, compliance, toll management, and efficiency under one connected platform. Their tools help fleets reduce risk, improve performance, and operate beyond compliant, supporting millions of drivers and vehicles across the industry.
Schedule
Remote or hybrid role (based on location and team needs)
Full-time, customer-facing position supporting account growth, renewals, and product adoption
Work includes managing multiple customers and priorities in a fast-paced environment
What You’ll Do
• Grow revenue within an existing customer base through strategic upsell, cross-sell, and renewals
• Build and maintain a strong pipeline of expansion opportunities while hitting sales targets
• Manage customer engagement end-to-end, using customer journey mapping and proactive outreach
• Strengthen customer lifetime value by understanding segmentation, behaviors, and account insights
• Deliver a superior customer experience through consistent communication, follow-through, and customer advocacy
• Act as the voice of the customer, sharing feedback and feature requests to influence product improvements
• Drive customer adoption by educating clients on new capabilities and best practices
• Collect customer insights through surveys, interviews, and focus groups to improve satisfaction and retention
• Help generate customer references and case studies that support growth
What You Need
• 3 to 5 years of account management experience (or closely related customer growth role)
• Strong interpersonal skills and the ability to work well with internal and external stakeholders
• Customer-first mindset with the ability to manage expectations and build trust
• Ability to juggle high volume across multiple accounts and priorities without dropping details
• Excellent written and verbal communication skills
• CRM experience preferred (Salesforce or similar)
• Comfort with Microsoft Office tools (PowerPoint, Word, Excel a plus)
• A results-oriented mindset with the creativity and initiative to exceed targets
Benefits
• Base salary range: $50,000 to $65,000 USD plus commission
• Remote or hybrid flexibility (role-dependent)
• High-impact role with clear ownership of retention and revenue growth
If you’re the type who can keep customers happy and still grow the account, this one’s worth moving on quickly. Apply while it’s still open.
Be the advocate. Be the closer. Be the reason they renew.
Happy Hunting,
~Two Chicks…