Use your benefits knowledge and bilingual skills to own a book of business from home. This fully remote Account Manager role lets you be the go-to partner for employers and brokers while serving clients in both English and Spanish.
About Allied Benefit Systems
Allied Benefit Systems is a Chicago-based third-party administrator that partners with employers nationwide to design and manage self-funded group health plans. They’re known for flexible, cost-effective benefit solutions, strong client relationships, and a remote-friendly culture where people who communicate well and take ownership can thrive.
Schedule
Full-time, fully remote position (Chicago, IL home base).
Standard weekday business hours, with occasional flexibility for client or broker meetings and virtual presentations.
Requires a dedicated home workspace and reliable high-speed internet (cable or fiber, at least 100 Mbps download / 25 Mbps upload).
What You’ll Do
- Serve as the primary day-to-day contact for an assigned book of Allied clients and their brokers, in both English and Spanish.
- Act as the liaison between clients/brokers and Allied executives and internal departments involved in administering self-funded health plans.
- Provide ACA compliance updates, resolve claim issues, and share industry and legislative information in clear, client-friendly language.
- Conduct quarterly performance meetings to review reporting, strengthen relationships, and ensure overall client satisfaction and retention.
- Lead new client implementations, including internal implementation meetings, tracking open items, and driving installation to completion.
- Communicate plan design changes, contract details, accounting/billing updates, and vendor partner changes to internal teams.
- Prepare and deliver employee presentations, administrative procedures training, website training, and reporting reviews in English and Spanish.
- Produce and analyze ad hoc reports for clients, brokers, and Account Executives as requested.
- Support renewals by managing claim reviews, coordinating stop-loss marketing, and aligning on service expectations.
- Identify opportunities to cross-sell additional Allied services to existing clients.
What You Need
- Bachelor’s degree or equivalent work experience.
- 2–4 years of experience in an Account Manager role.
- Ability to read, write, comprehend, and present confidently in both English and Spanish.
- Working knowledge of employee medical benefit plans; experience with group health and self-funded plans preferred.
- Excellent verbal and written communication skills and strong customer service instincts.
- Comfortable with public speaking and presenting benefits and compliance information in both languages.
- Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint; Access a plus).
- Strong organizational skills, attention to detail, and time management with a track record of meeting deadlines.
- Ability to prioritize tasks, delegate when appropriate, and function well in a fast-paced environment.
- Life and Health Insurance Producer license preferred (or willingness to pursue).
Benefits
- Salary range of $70,000–$75,000 per year, depending on experience and qualifications.
- Fully remote role within a supportive, remote-first culture.
- Medical, Dental, Vision, Life, and Disability insurance.
- Generous Paid Time Off.
- Tuition Reimbursement and Employee Assistance Program (EAP).
- Technology stipend to support your home office setup.
Bilingual account management roles that are fully remote, client-facing, and benefits-focused don’t stay open long.
If you’re ready to be the trusted voice for your clients in both English and Spanish, this is your move.
Happy Hunting,
~Two Chicks…