Account Manager

  • Establish and develop trusted, long term relationships with assigned client(s), along with internal teams, garnering support and getting appropriate buy-in throughout cross-functional teams when needed
  • Develop holistic view of clients’ business including in-depth knowledge of marketing plans, objectives, strategies, and challenges
  • Work with multiple departments at Inmar and clients (e.g., Sales, Client Services/Operations, IT, Promotion Analytics, Marketing, Reporting, Agencies, etc.) to execute campaigns, understand trends of the business, identify and seize new opportunities to grow revenue, and resolve any potential issues

Analytics (10%)

  • In coordination with assigned retail client, develop and manage effective and efficient program ROI.
  • Develop metrics and measures to help quickly access the relative success or failure of programs, and the overall success of the program to the client.
  • Track performance of historical and live campaigns.
  • Share insights with internal business partners for contribution to the greater strategic plan

Technical (10%)

  • Liaison with internal teams to assist in executing technical solutions for client’s business challenges
  • Leverage technology, continuous improvement and transformational change initiatives to optimize business processes.
    • Assist in development of automated solutions to improve efficiency, productivity and customer satisfaction.

Required Qualifications:

  • Bachelor’s Degree in Business or a related field; MBA preferred
  • 5-7 years of experience in Retail and/or CPG industry; or any equivalent combination of experience and training that provides the required knowledge, skills, and abilities needed to complete the major responsibilities/essential functions of the position
  • Knowledge of digital promotions preferred
  • Ability to professionally handle client issues and maintain good business relations
  • Ability to communicate, cultivate relationships and partner with various internal customers and external stakeholders
  • Ability to learn and understand common retailer metrics at all levels of retailer business hierarchy
  • Proficiency in Microsoft Office and Google Suite of products

Individual Competencies: