Employer: Nomad Health
Nomad Health is the first digital marketplace for healthcare jobs, efficiently connecting quality clinicians with rewarding career opportunities. Forbes recognized Nomad as one of the “Best Startup Employers”, Newsweek included Nomad on its “Most Loved Workplaces” list, and Built In NYC named Nomad one of the “Best Mid-Sized Companies To Work For.” Our technology takes the busy work out of finding clinical work. We are a well-funded Series D startup backed by First Round Capital, RRE Ventures, .406 Ventures, Polaris Partners, Icon Ventures, Adams Street Partners, and Kevin Ryan (founder of MongoDB, Zola, Gilt, and DoubleClick).
The U.S. healthcare system is experiencing a staffing crisis. Employers spend $20 billion per year recruiting clinicians to care for the rapidly aging U.S. population. Nomad replaces antiquated staffing agencies with modern technology to efficiently source, qualify, and hire medical talent on demand. Clinicians find better jobs with higher pay. Employers fill roles faster with higher quality care.
Nomad is a fast-growing team of technologists, creators, and industry experts passionate about modernizing healthcare staffing so clinicians can get back to the work they do best: caring for others.
What will you do at Nomad?
The Account Administrator will play a key role in performing operations workflows and data entry functions to better serve our clients. This will entail:
- Helping manage client relationships by performing data entry processes using internal and external platforms
- Consistently maintaining up-to-date nurse data records
- Working to find new ways to provide our clients with the most accurate data about our nurses
- Working cross-functionally to help drive results
- Embracing an “all hands on deck” culture
How will you get started at Nomad?
In your first six weeks at Nomad you will:
- Gain a thorough understanding of the Nomad Health end-to-end experience and business model
- Develop a deep familiarity with the temporary clinician staffing market, its key stakeholders, and its strengths, weakness, and opportunities
- Understand what motivates people and organizations to engage in this market
- Understand the various interaction points between clinicians and clients on the Nomad platform
- Gain familiarity with the internal & external tools and platforms that we use on a day to day basis
- Begin assisting the team with supporting data work for our client relationships
In your first six months at Nomad you will:
- Have a full understanding of the healthcare staffing market
- Consistently conduct successful account management operations and data workflows that delight our clients and help improve Nomad’s placement rate
- Become a Nomad expert on servicing our clients
Of course, over this timeframe, the product and the company’s needs will change, so your role will also evolve with time — with a sharp eye towards your professional development and personal satisfaction.
Who will you work with?
As a critical, early member of the Nomad team, you will interact frequently with members of the Account Management and Operations teams. You will report directly to the Senior Account Manager.
Who are you?
- You have 0-3 years of previous experience, preferably in Operations, Data Entry, or other relevant fields
- You are an energetic, personable, hard-working, and driven team play who thrives in a fast-paced environment
- You have great prioritization and time management skills
- You are very organized and detail-oriented
- You are a strong communicator that has a knack for helping people solve their problems
- You are eager to work in a changing, high-growth startup
- You are fun to hang out with and just can’t wait to join our team!
- Nomad offers a fast-paced, supportive, diverse culture. Benefits include comprehensive health, dental, and vision plans, 401k matching, and remote work perks until we’re back in the office!
Exciting challenges lie ahead. Join us! Let’s get to work.