Nelnet is a student loan servicer that’s grown into a fiber internet pioneer, real estate investor, and software provider. But that’s just the beginning. With 6,500 associates and growing, we take our business wherever superior customer experiences and ingenuity are needed.
The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you’re part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work.Provide administrative and clerical support to Absence and Time Tracking Manager and the Payroll Team. Serve as a resource person to employees regarding absence and time tracking questions and needs.
JOB RESPONSIBILITIES:
1. Maintain employee data in Workday (terminations, Time Off balances, Time Entry).
2. Process all benefit and payroll paperwork for Nelnet associates including new hire paperwork, status changes, benefit election forms, termination paperwork, and other.
3. Audit ERP and vendor reports
4. Communicate with People Leaders when necessary
5. Respond to associate questions regarding leave of absence plans, Time Off plans, Time Tracking function
6. Cross audit other teammates work, as needed
7. Process ETO Donation Forms and Requests
8. Work to coordinate Federal & State FMLA and Nelnet Leave Of Absence policies with Leave of Absence Vendor.
9. Administer Nelnet’s Paid Medical Leave plan and process paid leaves
Colorado Residents: Pay Range for this position is 36k-42k
EDUCATION:
High School diploma or equivalent required, and a 2-year college degree in a business-related field preferred.
EXPERIENCE:
At least one year administrative experience in Payroll and/or Benefits. Three years of work experience may be substituted for degree. Previous experience with ERP system, desired.
COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES:
1. Moderate to advanced knowledge of Microsoft Word, Excel and Outlook, ability to navigate Internet and Intranet.
2. Ability to appropriately work with confidential materials.
3. Must have excellent customer service skills.
4. Must be able to effectively communicate in writing, on the phone, and in person.
5. Must be able to work effectively with diverse personalities and maintain professionalism when working with employees and vendors.
6. Must be organized.
7. Must be able to effectively work on multiple projects at the same time with strict deadlines.
8. Must be able to work with a sense of urgency
9. Analytical Skills