Accounts Receivable Specialist

Hotel Engine is a Denver-based travel tech company on a mission to radically simplify trip management for businesses. We’re not a cumbersome travel management company, nor an online price aggregator. We’re a powerful network that brings hotels and businesses together. Our members save time, money and effort in managing their lodging programs, and our partners get access to loyal, high-value business travelers. It’s a true win-win. Following a 2021 series B funding round at a $1.3 billion valuation, we achieved remarkable growth in 2022. We expect 2023 to be our best year yet. 

Across our organization, we’re powered by exceptional talent. From our large Engineering and Product teams to Sales, Supplier Relations, Member Support, Data, Marketing and Operations, our team is forward-thinking, data-driven and customer-obsessed. We’re also a lot of fun — one of the many reasons we were named a Best Place to Work by Built In Colorado for the past four consecutive years. 

We value our individuality, and we also understand that together, we thrive. Most importantly, we know we’re not for everyone! Complacency doesn’t live here. We’re focused on finding the right people who are energized by our culture and bring diverse experiences and backgrounds that will help us unlock our full potential. Click here to view our DNA, and if you like what you see, please read on!

We are looking for an outstanding Accounts Receivable Specialist to join our growing team! The Accounts Receivable Specialist will possess the ability to work in a fast-paced environment and have strong attention to detail while managing a large collections portfolio. While working under specific timelines and guidelines, the Accounts Receivable Specialist will need to have a positive attitude and the mindset to evaluate and improve processes and procedures.

Essential Functions:

  • Consistent diligence of collecting accounts receivable with excellent follow-up to open issues.
  • Daily processing and posting of incoming payments in accordance with remittances received. In the event a remittance is not received, must be able to contact payer to request further documentation.
  • Engage in collection management processes as necessary and present on A/R aging to management weekly.
  • Investigate and resolve all transaction questions – credits, short payments, unapplied payments.
  • Reconcile client accounts and research issues for timely resolution.
  • Prepare invoices for incidentals, commissionable rate agreements, and other special billings.
  • Continuously evaluate current processes and recommend improvements to streamline collections and gain efficiencies.
  • Process office mail periodically. Sort, scan and distribute mail as appropriate, deposit checks via remote deposit.
  • Manage competing priorities.
  • Special projects/duties as assigned.

Required Education & Experience:

  • 1-2 years accounts receivable, cash application and/or collections experience required
  • Professional experience in B2B collections with high volume accounts and large portfolios strongly preferred
  • Organized with excellent attention to detail and dedication to accuracy
  • Strong professional communication skills, both verbal and written
  • Excellent customer service and problem-solving skills
  • Great math aptitude and the ability to work accurately with numbers
  • Proficient in Microsoft Office applications; strong user of Excel (pivot tables, xlookups, etc.)
  • NetSuite, Stripe and/or SalesForce experience is a major plus

Cash compensation:

  • The salary range for this role is $55,000 – $65,000. Final offer amounts are determined by multiple factors, including prior experience, expertise & may vary from the amount above.
  • Preferably local to Denver, remote acceptable but willing to go into the office twice a month for mail.

Hotel Engine Total Rewards Philosophy | We recognize that there is more to work than day-to-day responsibilities. Hotel Engine has been recognized on Built-in Colorado’s Best Places to Work list 3 years in a row (2020-2022) for our positive culture and robust growth opportunities.  

As a company, we’re also dedicated to giving back to our greater community, and have comprehensive corporate social responsibility programs supporting community, social justice and environmental causes. In addition to a collaborative, high-performing team environment, we’re pleased to offer benefits including:   

  • Competitive base salaries  
  • Annual performance bonuses 
  • Stock options for all associates + performance-based stock options  
  • Insurance benefits including medical coverage (with a plan available at no cost to employees) + 100% paid dental and vision insurance  
  • 401(k) plan with a match program
  • Unlimited PTO + 2 paid days each year to volunteer with your favorite non-profit 
  • Paid parental leave and family medical leave 
  • Hotel discounts through our exclusive platform 
  • The ability to make a real impact in an incredibly fast-growing organization; you’ll never be just another cog in the wheel. 

APPLY HERE