(Remote – U.S.)
🧾 About the Role
As the Payer Enrollment & Credentialing Specialist for Digitech, you’ll be the bridge between healthcare payers and client success. This role combines administrative precision, relationship management, and problem-solving to support onboarding, enrollments, and issue resolution. EMS or healthcare experience is helpful, but what really matters is your ability to stay organized and communicate clearly.
✅ Position Highlights
• Full-time
• 100% remote (U.S.-based)
• Healthcare industry
• Client- and partner-facing
📋 What You’ll Own
• Manage payer enrollments and revalidations on strict timelines
• Follow up on claim submissions, ERA retrievals, and eligibility issues
• Support onboarding of new EMS clients
• Build trusted relationships with key client contacts
• Act as the go-to person for assigned client billing and credentialing concerns
• Use internal systems to research, generate reports, and resolve issues
• Coordinate with project managers, billing, and client relations teams
🎯 Must-Have Traits
• Knowledge of medical billing, EMS, or medical terminology preferred
• Ability to prioritize multiple tasks and manage ongoing client communications
• Comfortable navigating billing systems and interpreting payment detail
• Familiar with lockboxes and ticketing systems (preferred)
• Proficient in MS Outlook, Word, and Excel
• Strong attention to detail with a calm, professional phone presence
• Clear written and verbal communication skills
• Adaptable and solutions-focused, with a client-first mindset
💻 Remote Requirements
• Reliable internet and WFH setup
• Ability to collaborate with distributed teams
• Self-directed work ethic and accountability
💡 Why It’s a Win for Remote Job Seekers
• Join a trusted healthcare partner with multiple brands under the Sarnova umbrella
• Make an impact on critical billing processes that directly support EMS teams
• Work cross-functionally across onboarding, billing, and client services
• Enjoy the flexibility of a remote role while building deep operational skills
✍️ Call to Action
If you’re ready to bring organization, accuracy, and people skills to a role that supports those on the front lines of patient care, this one’s for you. Apply today and help keep things running smoothly behind the scenes.