📍 Fully Remote (U.S. Based) | 🕓 Full-Time | 🏥 Healthcare Intake & Admin
🧾 About the Role
AdaptHealth is hiring a Remote 2nd Shift Intake Specialist to process medical equipment referrals and deliver best-in-class service to patients and providers. If you’re highly organized, tech-savvy, and ready to make a real impact helping patients stay at home and out of hospitals, this could be your perfect fit.
✅ Position Highlights
• Schedule: Friday–Monday, 12 PM–10 PM CST
• Location: Fully Remote (U.S. only)
• Industry: Home Medical Equipment (HME)
• Employment Type: Full-Time
• Shift Premium: Evening/weekend hours may qualify for additional incentives
📋 What You’ll Own
• Accurately enter patient referrals and documentation within required timeframes
• Communicate with providers, physicians, and patients to ensure all referral documentation is compliant and routed correctly
• Confirm eligibility based on payer guidelines and advise patients of financial responsibilities
• Navigate through EMR systems to collect and upload relevant clinical documentation
• Collaborate with sales, inventory, and verification teams to streamline referral fulfillment
• Answer inbound calls and assist with intake-related needs
• Ensure all services are set up with appropriate shipping/delivery based on internal procedures
🎯 Must-Have Traits
• High School Diploma or GED
• 1+ year of experience in healthcare admin, billing, insurance, or related call center role
• Strong attention to detail and data accuracy
• Excellent communication, phone, and multitasking skills
• Ability to prioritize tasks and thrive in a fast-paced, remote team environment
• Proficiency with Microsoft Office and EMR navigation
• Knowledge of insurance billing and documentation standards a plus
💻 Remote Requirements
• U.S. residency
• Dedicated home workspace
• Reliable internet and phone connection
• Comfortable navigating multiple tech systems at once
💡 Why It’s a Win for Remote Job Seekers
• Help improve lives by ensuring timely access to medical equipment
• Evening and weekend hours allow for daytime flexibility
• Join a mission-driven team with opportunities for growth
• Perfect for self-starters who thrive in structured, process-driven work
✍️ Call to Action
If you’re a night owl with healthcare experience and a passion for detail, apply today to become an Intake Specialist with AdaptHealth—and help people live healthier, more independent lives at home.