(Remote – USA)
✅ Position Highlights
• Salary: $95,000–$125,000 annually (plus potential equity and benefits)
• Employment Type: Full-time
• Remote: Yes (USA-based)
• Department: Billing / Revenue Cycle Management
• Backed by: 8VC, First Round Capital, BoxGroup
📋 What You’ll Own
• Lead and support Candid’s billing team—both onshore and offshore—to meet productivity, quality, and billing KPIs
• Oversee prioritization of daily billing tasks and claims management
• Unblock challenges that prevent team progress and escalate issues appropriately
• Monitor team output, claim lifecycle metrics, and client satisfaction
• Identify and own projects that enhance team efficiency and improve operational outcomes
• Analyze denial patterns and collaborate with product/engineering to implement upstream fixes
• Drive initiatives that support proactive billing and reduce administrative burden
• Actively contribute to creating a culture of ownership, growth, and accountability
🎯 Must-Have Traits
• Proven experience leading high-performing medical billing teams
• Deep understanding of the full Revenue Cycle Management (RCM) lifecycle
• Experience in multi-specialty, multi-state, and telehealth billing
• Familiarity with:
◦ EDI enrollments
◦ Payment posting & reconciliation
◦ Denial management & appeals
• Analytical mindset and a proactive approach to solving billing issues
• Strong communicator—able to clearly articulate complex billing concepts to stakeholders
• Comfortable rolling up sleeves while also thinking strategically
• Passion for innovation in healthcare and commitment to improving outcomes for providers
💻 Remote Requirements
• Must reside within the United States
• Reliable internet, quiet workspace, and ability to attend remote standups and team check-ins
• Comfortable working cross-functionally with offshore and U.S.-based teams
💡 Why It’s a Win for Healthcare Professionals
• Join a YC-backed company rethinking the broken $250B medical billing industry
• Make a direct impact helping providers offer addiction recovery, mental health access, women’s care, and more
• Be part of a culture that prioritizes mental health, team support, and meaningful work
• Work alongside diverse, mission-driven thinkers, builders, and doers
✍️ Call to Action
If you’re a billing leader ready to modernize the backend of healthcare, join Candid and help reshape how providers get paid—smarter, faster, and with fewer headaches.