📍 Remote (U.S. Only) | 💼 Independent Contractor | ⏰ Flexible Hours (Min. 20 hrs/week)
💵 $20/hr during training → $4/account after training
📅 Immediate Interviews | Training Begins Mid-July
🩺 About the Role
Join a mission-driven team focused on helping healthcare providers improve their financial health. As an Appeals & Denials Support Specialist, you’ll investigate unresolved medical claim denials via payer portals (no phones!) and ensure timely appeal resolution. This fully remote position allows you to work independently with a flexible schedule after training.
🔍 What You’ll Be Doing
• Perform denial research via payer portals (no phone calls)
• Resolve appeals that have been submitted but remain undetermined
• Compile and submit appeal bundles in a timely, accurate manner
• Log appeal timeframes and payer processes using internal systems
• Enter information from EMRs and payer systems into a standard format
• Monitor inboxes and dashboards for follow-up requests
• Communicate with internal staff or clients as needed for clarification
• Export/upload documents and maintain organized electronic files
• Support additional tasks and teams when needed
🎓 Qualifications
• High School Diploma or equivalent
• Typing speed: Minimum 25 wpm
• Comfortable with Outlook, Excel, Teams
• Able to navigate spreadsheets, use formulas, and manage data
• Highly detail-oriented and organized
• Strong written communication and documentation skills
• Self-motivated and comfortable working independently
• Commitment to confidentiality and HIPAA/HITECH compliance
• Prior experience in healthcare, billing, or denials management a plus
🗓️ Training Schedule (Choose One Week)
Training is required, 5 consecutive weekdays from 8:00 AM–5:00 PM EST. Pick one:
• July 14–18
• July 16–22 (excluding weekend)
• July 21–25
Training pay: $20/hour
Post-training: $4/account (most take under 5 minutes—high earning potential!)
💡 Why This Role is a Win
• No phone work—portal-based research only
• Work from anywhere in the U.S.
• Flexible scheduling after training (set your own hours)
• Great for detail-oriented professionals with a knack for problem-solving
• Growth-minded culture with immediate start dates
✍️ Apply now to take control of your schedule, earn by performance, and work in a meaningful healthcare-adjacent role—all from the comfort of home.