(Remote – U.S. Only)
🧾 About the Role
Paubox is looking for a contract Implementation Specialist to help onboard new customers onto our HIPAA-compliant email suite. You’ll guide small and mid-sized businesses through setup via Zoom—handling DNS changes, email routing in Google Workspace or Microsoft 365, and product walkthroughs. If you’re customer-obsessed, tech-savvy, and thrive in early-morning shifts, this one’s for you.
✅ Position Highlights
• $35/hour
• 30 hours/week, Monday–Friday
• Remote (U.S. only)
• Shift: 6am–12pm PT / 9am–3pm ET
• Supportive, mission-driven team in a fast-growing SaaS startup
📋 What You’ll Own
• Onboard new SMB customers to our secure email suite
• Walk clients through setup via Zoom and email
• Assist with DNS changes and email routing (Google/Microsoft)
• Test configuration, troubleshoot issues, answer questions
• Ensure a smooth, A+ customer experience
🎯 Must-Have Traits
• Bachelor’s degree or relevant experience
• Experience in onboarding, implementation, or tech support
• Comfortable with DNS management and email infrastructure
• Clear, patient communicator with top-tier customer empathy
• Reliable, collaborative, responsive, and remote-ready
💡 Bonus Points For
• Experience with HubSpot
• Familiarity with healthcare or compliance-heavy industries
• Startup experience (you move fast, stay flexible)
⚡️ Why It’s a Win for Remote Job Seekers
• Real responsibility, visible impact
• Stable hours with room for growth
• Join a mission to make healthcare communication easier
• Work from anywhere in the U.S.—no micromanaging, no fluff
✍️ Call to Action
If you know your way around DNS records and love guiding people through new tech, apply now and help us make HIPAA-compliant communication secure and simple.