📍 Remote | Full-Time | Synapse Health
💵 Competitive pay + 401K match + full benefits
🧾 About the Role
Synapse Health is on a mission to overhaul the broken DME (durable medical equipment) system—and they’re hiring a Senior Success Coordinator to help lead the charge. This role sits at the core of provider network operations and partner success, reporting directly to the VP of Network. You’ll drive strategic initiatives, build strong relationships, and keep internal systems running smoothly—all while making healthcare easier behind the scenes.
📋 What You’ll Own
• Be the primary point of contact for network suppliers
• Lead onboarding and integration of new partners
• Troubleshoot operational issues and identify system improvements
• Host supplier reviews and analyze performance metrics
• Drive process improvements that boost satisfaction and efficiency
• Ensure compliance with policies, procedures, and industry regulations
• Support business development and market expansion efforts
🎯 Must-Have Traits
• 4+ years in network coordination or provider relations (preferably in healthcare or DME)
• Bachelor’s degree in Business, Healthcare Admin, or related field
• High attention to detail, strong organizational chops
• Great communicator, problem-solver, and collaborator
• Tech-savvy and quick to adapt to new platforms
💻 Remote Requirements
• Fully remote role—U.S. based candidates preferred
• Must have access to a secure internet connection and home workspace
💡 Why It’s a Win for Remote Job Seekers
• Work-from-home flexibility with a mission-driven team
• Career development opportunities in a high-impact healthcare startup
• Full benefits (medical, dental, vision), generous PTO, and 401K match
• Culture of kindness, creativity, and genuine collaboration
✍️ Call to Action
If you’re ready to make healthcare smoother, smarter, and more humane—and want to lead network strategy at a company doing real good—this is your move. Apply now and be part of the transformation at Synapse Health.