🧾 About the Role
Parsley Health is revolutionizing chronic care with root-cause, whole-person medicine. As our IT Support Specialist, you’ll be the go-to tech problem-solver across a remote-first team, leading hands-on support, security policy implementation, and onboarding/offboarding in a fast-paced startup. You’ll report directly to the CTO and serve as the backbone of our digital operations.
✅ Position Highlights
• Salary Range: $75,000 – $85,000/year
• Full-Time, Remote (must be able to commute weekly to NYC office)
• Equity + 401(k) w/ match
• Reports directly to the CTO
• Parsley Health Complete Care membership included
📋 What You’ll Own
• Implement IT/security policies and ensure compliance
• Provide proactive technical support via ticketing system
• Manage hardware/software purchasing and device provisioning
• Administer Mac laptops, Google Workspace, Zoom, and Slack
• Handle employee onboarding/offboarding
• Maintain IT inventory and ship hardware as needed
• Collaborate cross-functionally to improve system efficiency
• Commute weekly to Flatiron, NYC location for onsite needs
🎯 Must-Have Traits
• MacOS admin skills
• Knowledge of Jamf or similar MDM
• Experience supporting remote teams
• Onboarding/offboarding workflows
• Familiarity with HIPAA, SOC2, or related compliance frameworks
• Independent, proactive, and thrives in startup culture
• Bonus: Prior experience in healthcare or digital health
💻 Remote Requirements
• Must reside in the U.S. and be able to commute to NYC weekly
• Reliable internet and home tech setup
• Comfortable operating as a one-person IT team with part-time support
💡 Why It’s a Win for Remote Job Seekers
• Work directly with the CTO and have immediate impact
• Equity stake + strong healthcare + free Parsley membership
• Geo-neutral pay—equal pay for equal work
• 4+ weeks PTO + professional development stipend
• Help a mission-driven company redefine care for millions
✍️ Call to Action
If you’re a tech-savvy, solution-driven pro who thrives on autonomy and impact, Parsley Health wants your brain and your hustle. Join us and help power the systems that power better health for all.