📍 Remote – U.S. | 💼 Full-Time | 🕗 Preferred Hours: 8:00 AM – 5:00 PM EST
🧾 Department: Accounting | Experience Level: Mid-Level
🏢 Company: Cennox
🧩 About the Role
Cennox is looking for a detail-driven Accounts Receivable Specialist to join our remote team. You’ll manage a portfolio of customer accounts, enforce credit policies, handle billing issues, and collaborate across departments to ensure accurate collections and strong client relationships.
This role is key to maintaining healthy cash flow and solving complex AR problems—all while working in a fast-paced, collaborative environment.
🛠️ Key Responsibilities
Accounts Receivable Management
- Monitor and manage daily AR activities (holds, releases, collections, aging reports)
- Contact customers for overdue payments and resolve delinquencies
- Review and escalate uncollectible accounts for write-off
- Assist with month-end reserve reviews and reporting
- Support credit analysis for limit increase requests
Customer Service & Disputes
- Investigate billing disputes, pricing issues, and account errors
- Coordinate order corrections and adjustments
- Partner with Sales and Customer Service to maintain account accuracy
- Ensure accurate customer setup in Oracle
Payment Processing & Documentation
- Ensure timely and correct payment application with cash team
- Process third-party portal payments, credit memos, and rebills
- Keep meticulous ERP notes and documentation
Cross-Functional Collaboration
- Communicate account status with Sales, Ops, and external vendors
- Resolve portal billing issues with third-party collectors
🎯 You’ll Succeed If You Have:
- 2+ years of experience in AR or credit/collections
- Strong communication and problem-solving skills
- Confidence navigating ERP systems (Oracle a plus) and third-party portals
- Microsoft Office proficiency—especially Excel
- Ability to stay focused, organized, and juggle multiple priorities
- High attention to detail and independent work ethic
📚 Preferred Background
- Associate’s degree in Business, Accounting, or Finance
- Experience in shared services or with third-party providers
- Familiarity with the retail industry is a bonus
- High school diploma or equivalent required
💼 About Cennox
Cennox is a global leader in financial and retail technology solutions. We provide security, maintenance, and operational support services across banking, retail, and commercial sectors. Our diverse and inclusive culture empowers employees to thrive while delivering excellence.
🔒 Additional Info
- Equal Opportunity Employer
- E-Verify participant
- JazzHR AI is used for applicant matching (all final hiring decisions made by humans)