(Remote – U.S.)
🧾 About the Role
AccessNurse, a TeamHealth company, is hiring remote Patient Coordinators for full-time, non-clinical positions. You’ll be the first point of contact for patients seeking medical help—offering empathy, gathering information, and setting the stage for nurse triage. This is not a temp job. It’s a long-term opportunity to grow in healthcare from the comfort of your home.
✅ Position Highlights
• Full-time (32+ hrs/week)
• Remote (must provide HIPAA-compliant workspace)
• Paid training starts August 18 (Zoom-based, attendance mandatory)
• Shift differentials available for evenings, weekends, and bilingual support
• Equipment provided by the company
📋 What You’ll Own
• Receive inbound calls from patients and document their needs using a script
• Create trust and provide compassionate, professional communication
• Accurately input patient details before connecting them with a nurse
• Escalate situations when needed and follow compliance protocols
• Work within a call center system and use provided tech setup
🎯 Must-Have Traits
• High school diploma or GED required (Associate’s preferred)
• 1+ years of customer service experience (healthcare or call center preferred)
• 25+ WPM typing speed
• Comfortable working with scripts while actively listening and documenting
• Strong computer and multitasking skills
• Professional, clear telephone voice
• Ability to work evenings, weekends, and holidays as needed
• Bilingual in Spanish a plus (additional pay, testing required)
• Must pass a pre-employment test and background check
• Must provide HIPAA-compliant workspace and hardwired high-speed internet
💻 Remote Setup Requirements
• Wired internet (WiFi not accepted): 23 Mbps download, 10 Mbps upload minimum
• Designated home office space with locking door
• Space for dual monitors and company phone system
• No satellite internet or mobile hotspots
💡 Why It’s a Win for Remote Job Seekers
• $17/hour base pay
• Evening differential: +$1/hr (Mon–Thu, 3pm–11pm ET)
• Weekend differential: +$3/hr (Fri 3pm–Mon 7am ET)
• Bilingual differential: +$1/hr
• Full benefits after 30 days (medical, dental, vision, life)
• 401(k) with matching
• Employee assistance programs and health perks
• $500 referral bonus (no cap)
• Career growth from day one
✍️ Call to Action
If you’re ready to start a meaningful healthcare career from home with great pay, perks, and a supportive team, apply today and join AccessNurse. Class starts August 18—don’t miss your seat.