📝 Licensed Loan Officer Assistant

📍 Remote | 🏢 CrossCountry Mortgage | 🕒 Full-Time

🧾 About CrossCountry Mortgage (CCM)
As the nation’s #1 distributed retail mortgage lender, CrossCountry Mortgage spans all 50 states with over 700 branches and 7,000+ team members. We’re powered by an entrepreneurial culture that values individuality, innovation, and a team-first mindset. If you’re looking to join a company that blends national scale with personal support—this is your lane.


Position Overview
The Licensed Loan Officer Assistant supports CCM loan officers by streamlining loan applications, prepping disclosures, and keeping the pipeline humming. You’ll be the go-to bridge between loan officers, processors, and borrowers—ensuring a smooth journey from application to close.


📋 What You’ll Do
• Review loan applications and documentation for accuracy
• Create and deliver disclosure and re-disclosure packages
• Communicate with borrowers to clarify missing or incomplete items
• Track outstanding docs and follow up to meet deadlines
• Help manage a pipeline of conventional, FHA, VA, USDA, 203K, and reverse mortgage loans
• Coordinate with title companies and borrowers to schedule closings
• Deliver appraisals/valuations and gather proof of receipt
• Provide general admin support—scanning, emailing, printing, and pipeline updates


🎯 Qualifications & Skills
NMLS License required (per S.A.F.E. Act of 2008)
• High School Diploma or GED required
• 1+ year mortgage industry experience (customer-facing preferred)
• Bilingual in Spanish & English is a strong plus
• Proficiency with Microsoft Office; Salesforce experience preferred
• Strong prioritization and communication skills
• Attention to detail and a customer-first mindset


💼 Compensation & Perks
Hourly Pay: $28.84–$33.65
Bonus: Monthly performance incentives
• Medical, Dental, Vision coverage
• 401(k) with company match
• Short-Term Disability & Wellness Programs
• Employee Assistance Program
• Growth-focused culture with internal mobility support


✍️ Apply Now
If you’ve got the license, the hustle, and the heart to help borrowers reach the finish line—we want to hear from you.