📍 Remote | 🏢 CrossCountry Mortgage | 🕒 Full-Time
🧾 About CrossCountry Mortgage (CCM)
As the nation’s #1 distributed retail mortgage lender, CrossCountry Mortgage spans all 50 states with over 700 branches and 7,000+ team members. We’re powered by an entrepreneurial culture that values individuality, innovation, and a team-first mindset. If you’re looking to join a company that blends national scale with personal support—this is your lane.
✅ Position Overview
The Licensed Loan Officer Assistant supports CCM loan officers by streamlining loan applications, prepping disclosures, and keeping the pipeline humming. You’ll be the go-to bridge between loan officers, processors, and borrowers—ensuring a smooth journey from application to close.
📋 What You’ll Do
• Review loan applications and documentation for accuracy
• Create and deliver disclosure and re-disclosure packages
• Communicate with borrowers to clarify missing or incomplete items
• Track outstanding docs and follow up to meet deadlines
• Help manage a pipeline of conventional, FHA, VA, USDA, 203K, and reverse mortgage loans
• Coordinate with title companies and borrowers to schedule closings
• Deliver appraisals/valuations and gather proof of receipt
• Provide general admin support—scanning, emailing, printing, and pipeline updates
🎯 Qualifications & Skills
• NMLS License required (per S.A.F.E. Act of 2008)
• High School Diploma or GED required
• 1+ year mortgage industry experience (customer-facing preferred)
• Bilingual in Spanish & English is a strong plus
• Proficiency with Microsoft Office; Salesforce experience preferred
• Strong prioritization and communication skills
• Attention to detail and a customer-first mindset
💼 Compensation & Perks
• Hourly Pay: $28.84–$33.65
• Bonus: Monthly performance incentives
• Medical, Dental, Vision coverage
• 401(k) with company match
• Short-Term Disability & Wellness Programs
• Employee Assistance Program
• Growth-focused culture with internal mobility support
✍️ Apply Now
If you’ve got the license, the hustle, and the heart to help borrowers reach the finish line—we want to hear from you.