(Remote – Philippines | Full-Time | EMEA Hours)
🧾 About the Role
Atlassian is looking for a seasoned Accounts Receivable Specialist to join their global Collections team. You’ll handle customer accounts across the EMEA region, ensuring timely collections, resolving disputes, and collaborating across departments to keep the cash flow healthy and the processes sharp.
✅ Position Highlights
• Remote role (must be based in the Philippines)
• Full-time | Work hours: 2:00pm–11:00pm PH time
• Global SaaS brand with enterprise impact
• Dynamic role blending AR, collections, billing support, and reporting
• Work from anywhere Atlassian has a legal entity
📋 What You’ll Own
• Lead collections process and manage dunning reminders
• Monitor aging reports and escalate delinquent accounts
• Provide weekly updates on payment forecasts, disputes, and risks
• Resolve customer billing issues and disputes with tact and speed
• Submit invoices and Pay-on-Account Statements via partner portals
• Record and reconcile customer payments and bank transactions
• Assist with manual invoicing, refunds, and audit prep
• Support continuous accounting, month-end close, and SOX compliance
• Propose and negotiate payment plans with management approval
• Partner with Sales and FP&A to align credit decisions and KPIs
• Create team productivity and capacity reports to inform leadership
• Recommend and help implement process improvements and automation
🎯 Must-Have Traits
• 3+ years in Accounts Receivable (Collections + Credit focus preferred)
• Bachelor’s degree in Accounting or related field
• Experience with ERP tools (SAP, NetSuite, Oracle) and Excel (Pivot, XLOOKUP)
• Background in multinational or public company environment (SOX knowledge a plus)
• Highly organized, proactive, and results-driven
• Strong written and verbal English communication
• Skilled in cross-functional collaboration and process alignment
💻 Remote Requirements
• Work-from-home setup with reliable internet
• Available to work aligned to EMEA time zone (2:00pm–11:00pm PHT)
• Comfortable in a distributed-first, globally collaborative environment
💡 Why It’s a Win for Experienced AR Pros
• Join one of the world’s leading product-first companies
• Help power the finance engine of a high-impact global brand
• Opportunities to streamline, innovate, and build scalable processes
• Inclusive culture and strong support for remote employees
• Competitive benefits and perks (health, wellness, volunteer days, more)
✍️ Call to Action
Ready to step into a high-visibility AR role at a globally respected tech company? Apply now and be part of the team that’s redefining how the world works together.