Location: Remote (U.S. only)
Schedule: Monday – Friday, 11:00 AM – 8:00 PM EST
Hourly Pay: $18.27 (non-negotiable)
Department: Denial Management
📋 Key Responsibilities
You’ll be on the phone about 90% of your day, focusing on:
- Calling payers to schedule Peer-to-Peer (P2P) reviews with CorroHealth’s Medical Directors
- Following up on missed or expired P2P calls
- Documenting call details into CorroHealth’s proprietary systems
- Updating account statuses across multiple platforms
- Supporting adjacent functions (case entry, appeals, P2P coordination)
- Collaborating with your team while working independently
🎯 Skills & Traits You Need
- A love for phone work—outbound calling is the main task
- Clear, confident communicator who can explain needs to payers
- Strong multitasker—you’ll be toggling between programs, databases, and spreadsheets
- Detail-obsessed and solutions-oriented
- Familiar with HIPAA/HITECH standards
- Able to type 30+ WPM and navigate Microsoft Excel with formulas and workbook tabs
📚 Qualifications
- High School Diploma or GED (Bachelor’s preferred)
- Prior call center experience preferred
- Knowledge of Medicare, Medicaid, commercial/managed care appeals is a plus
- Familiarity with hospital EMRs and payer portals helps
- Proficient in MS Word & Excel
🎁 Benefits
- Medical, Dental, and Vision Insurance
- 401(k) with 2% match
- 80 hours PTO annually + 9 paid holidays
- Tuition reimbursement
- Career growth opportunities
- Equipment provided for remote work
🔗 Why Consider This Role?
This is a high-focus, high-structure role for someone who thrives in phone-based healthcare operations. If you’re organized, solutions-minded, and enjoy independent remote work with structured workflows—this could be a great fit.