📌 Position: Coordinator, P2P Appeals

Location: Remote (U.S. only)
Schedule: Monday – Friday, 11:00 AM – 8:00 PM EST
Hourly Pay: $18.27 (non-negotiable)
Department: Denial Management


📋 Key Responsibilities

You’ll be on the phone about 90% of your day, focusing on:

  • Calling payers to schedule Peer-to-Peer (P2P) reviews with CorroHealth’s Medical Directors
  • Following up on missed or expired P2P calls
  • Documenting call details into CorroHealth’s proprietary systems
  • Updating account statuses across multiple platforms
  • Supporting adjacent functions (case entry, appeals, P2P coordination)
  • Collaborating with your team while working independently

🎯 Skills & Traits You Need

  • A love for phone work—outbound calling is the main task
  • Clear, confident communicator who can explain needs to payers
  • Strong multitasker—you’ll be toggling between programs, databases, and spreadsheets
  • Detail-obsessed and solutions-oriented
  • Familiar with HIPAA/HITECH standards
  • Able to type 30+ WPM and navigate Microsoft Excel with formulas and workbook tabs

📚 Qualifications

  • High School Diploma or GED (Bachelor’s preferred)
  • Prior call center experience preferred
  • Knowledge of Medicare, Medicaid, commercial/managed care appeals is a plus
  • Familiarity with hospital EMRs and payer portals helps
  • Proficient in MS Word & Excel

🎁 Benefits

  • Medical, Dental, and Vision Insurance
  • 401(k) with 2% match
  • 80 hours PTO annually + 9 paid holidays
  • Tuition reimbursement
  • Career growth opportunities
  • Equipment provided for remote work

🔗 Why Consider This Role?

This is a high-focus, high-structure role for someone who thrives in phone-based healthcare operations. If you’re organized, solutions-minded, and enjoy independent remote work with structured workflows—this could be a great fit.