(Remote – U.S.)
🧾 About the Role
USAble Life is hiring a Short Term Disability (STD) Claims Examiner at the I, II, or Senior level depending on experience. In this fully remote role, you’ll be responsible for reviewing and adjudicating STD claims, ensuring accuracy, timely resolution, and top-tier service to clients and claimants. This is a great opportunity for claims professionals ready to grow within a respected organization.
✅ Position Highlights
• Salary Ranges:
– Level I: $39,000–$58,000
– Level II: $44,000–$65,000
– Senior: $49,000–$73,000
• Full-time, permanent role
• Location: Fully remote (U.S.)
• Annual performance-based bonus eligible
• 401(k) with 6% match, vested from day one
• PTO upon hire + 11 paid holidays
• Comprehensive benefits + tuition reimbursement
• Company-provided equipment
• Recharge Days + Volunteer Time Off
📋 What You’ll Own
All Levels:
• Review and adjudicate STD claims according to policy guidelines
• Communicate professionally with claimants, providers, and policyholders
• Gather and assess medical and employment documentation
• Maintain detailed and accurate claim records
• Compose formal correspondence as needed
• Use internal tracking systems to monitor progress and workflow
• Collaborate with cross-functional teams for timely resolutions
Senior-Level Additions:
• Manage complex claims independently
• Mentor junior team members
• Interpret nuanced policy language and recommend solutions
🎯 Must-Have Traits
• Proven experience handling STD claims
• Understanding of medical terminology and coding
• Strong attention to detail and documentation practices
• Excellent written and verbal communication
• Organized with the ability to manage multiple tasks and deadlines
• Proficient with Microsoft Office and claims systems like FINEOS
📚 Required Background
Level I:
• Associate’s degree or equivalent experience
• 1–3 years in customer service or claims
Level II:
• Associate’s degree or equivalent
• 1–3 years specifically as a Claims Examiner
Senior:
• Associate’s degree or equivalent + 3–5 years claims experience
• LOMA certification (280/281 and 290/291) required within 18 months
📈 Preferred Experience
• Bachelor’s in business or healthcare-related field
• Background in medical coding
• Experience using FINEOS or similar claims platforms
• LOMA coursework completed
• 3+ years in insurance for senior-level roles
💻 Remote Requirements
• Must be based in the U.S.
• Stable internet connection
• Self-starter with excellent time management
💡 Why It’s a Win for Remote Job Seekers
• Join a DEI-award-winning workplace
• Choose your entry point: beginner to senior
• Do impactful work supporting people during tough times
• Fully remote, no commute, with flexibility and support
✍️ Call to Action
If you’re experienced in STD claims and ready for a remote opportunity with growth potential, apply today to join USAble Life’s claims team.