(Remote – U.S.)
🧾 About the Role
WVU Medicine is hiring a Remote Centralized Scheduler to manage outpatient visit and procedure scheduling across multiple ambulatory clinics. This full-time role is remote and focuses on accurate scheduling, registration, and patient-first service. You’ll be the first voice patients hear, making sure everything is correct, timely, and professional.
✅ Position Highlights
• Schedule: 40 hours/week
• Employment Type: Full-Time
• Location: Remote (U.S.-based)
• Department: Scheduling Call Center
• Req ID: JR25-12244
• Status: Non-exempt (eligible for overtime)
• Posting Age: 29 days
📋 What You’ll Own
• Schedule, cancel, or reschedule patient appointments
• Register patients and verify guarantor and insurance info
• Manage referrals and authorizations as needed
• Maintain real-time updates to Workqueues and schedules
• Notify patients and staff of scheduling changes
• Respond promptly to patient questions and requests
• Confirm and process written/electronic orders from physician offices
• Uphold high standards of service in all communications
• Escalate complex or urgent issues to the appropriate department
🎯 Must-Have Traits
• High School Diploma or equivalent
• Must pass relevant state/federal background checks
• Clear written and verbal communication skills
• Strong organizational habits with high attention to detail
• Comfortable multitasking in a fast-paced remote setting
• Courteous and professional when speaking with patients and staff
💻 Remote Requirements
• Quiet, distraction-free workspace
• Reliable high-speed internet connection
• Ability to sit for extended periods
• Proficiency with scheduling software and communication tools
💡 Why It’s a Win for Remote Healthcare Admins
• Full-time work-from-home opportunity
• Be part of West Virginia’s largest private employer
• Join a network of 20+ hospitals and care institutes
• Help improve access to care through efficient scheduling
• Build a stable career in healthcare operations
✍️ Call to Action
If you’re organized, communicative, and passionate about patient care, this remote role is your chance to make a direct impact. Apply now to join WVU Medicine and help simplify the scheduling experience for patients across the country.