(Remote – U.S. Based)
🧾 About the Role
Digitech is hiring a Medical Claim Resolution Specialist to join its insurance billing team. You’ll handle claims after submission, ensuring denials are addressed, holds are resolved, and payments get where they need to go. This is a 100% remote role with equipment provided, working standard hours on an Eastern Time schedule. Must be comfortable using a personal phone for outbound calls to insurance carriers.
✅ Position Highlights
• Full-time, remote role
• Equipment provided (use of personal phone required)
• Monday–Friday, Eastern Time business hours
• Competitive salary with benefits and 401(k)
📋 What You’ll Own
• Resolve claims that are denied, pending, or unpaid by insurance carriers
• Investigate and correct issues keeping claims on hold
• Submit appeals or additional information to carriers when needed
• Follow up on correspondence via mail, email, or phone
• Track and meet key performance metrics
• Handle claim-related tasks with speed, accuracy, and care
• Represent Digitech professionally with every interaction
🎯 Must-Have Traits
• Strong attention to detail and task follow-through
• Clear, professional communication skills (written and verbal)
• Experience working in a metrics-based, phone-heavy environment preferred
• Typing speed of at least 40 WPM
• Tech-savvy with Microsoft Outlook, Word, and Excel
• Organized, reliable, and self-driven
💻 Remote Requirements
• Stable internet connection
• Personal phone for outbound calls
• Ability to work during standard Eastern Time business hours
💡 Why It’s a Win for Remote Job Seekers
• Remote-first company culture
• Supportive team environment
• Full benefits, 401(k), and professional development
• Work that makes an impact in the EMS billing space
✍️ Call to Action
If you’re a detail-oriented pro who thrives on solving problems and streamlining claim resolution, apply now to join Digitech’s growing remote billing team. Help us support the heroes of emergency medical services.