Remote role for a claims pro ready to lead with empathy, accuracy, and big-picture vision.
USAble Life is hiring a Supervisor – Claims to lead a team that ensures timely, accurate claims processing with the care customers deserve. You’ll coach, audit, escalate, and elevate—bringing heart to compliance and strategy to day-to-day workflow.
✅ Full-time, 100% remote (U.S.-based)
✅ $63,000–$117,000 base salary + annual performance bonus
✅ Lead a mission-driven team with real career growth
🧠 Experience Level: 3–5 years in claims; 1+ year in leadership
🔎 What You’ll Own:
• Supervise daily claims operations, team workflows, and performance
• Review, audit, and release processed claims
• Provide feedback, mentorship, and coaching to Claims Analysts
• Triage escalated claims and collaborate with vendors when needed
• Track department metrics: turnaround time, workload, error rates
• Prepare reports and recommend operational improvements
• Respond to internal/external inquiries and ensure best-in-class service
🧠 Must-Have Traits:
• You know claims, inside and out—especially disability, life, or worksite claims
• Fluent in Excel and other MS Office tools
• Comfortable using medical terminology and general accounting principles
• Strong leadership and communication skills, with a calm approach to problem-solving
• Excellent at documentation, correspondence, and cross-functional collaboration
• You thrive under time constraints and bring focus to every detail
💰 Compensation & Perks:
• Base Salary: $63,000–$117,000 (commensurate with experience and location)
• Annual incentive bonus tied to company and individual performance
• Paid time off starting Day 1
• 11 paid holidays + Volunteer Time Off + Recharge Days
• 401(k) with 6% company match (fully vested from Day 1)
• Health, dental, vision, life insurance, tuition reimbursement
• Company-provided equipment and remote work support
• DEI-driven culture with Employee Resource Groups & Inclusion Council
🎯 Why It’s a Win for Remote Jobseekers:
You’ll lead from wherever you are—without giving up community, mentorship, or impact. At USAble Life, leadership means more than managing—it means uplifting people, protecting policyholders, and improving systems that help others sleep easier at night.
✍️ Call to Action:
Ready to supervise with substance and heart? Join USAble Life as a Supervisor – Claims and lead a team that makes a real difference, every single day. Apply now and bring your expertise to a company that values it.