💼 Renewals Associate ☎️

Keep the customer—and their contract—happy from anywhere.

Marco Technologies is looking for a Renewals Associate to drive accuracy and satisfaction across client renewals. If you’ve got a mind for process, a knack for quotes, and love seeing things through from prep to post-sale, this fully remote role offers you the space to shine.

✅ 100% remote (U.S.-based, eligible states only)
✅ Full-time with growth potential
🧠 Experience Level: Associate’s degree + 2 years of related experience (or equivalent combination)


🔎 What You’ll Own:
• Oversee and execute timely, accurate contract renewals
• Create and validate quotes up to 90 days in advance of expiration
• Gather and organize multi-source data for strategic renewal planning
• Ensure documentation is thorough and up-to-date in Salesforce and Sell
• Collaborate with internal stakeholders to align renewal workflows
• Assist with special pricing, vendor quotes, and gross margin tracking
• Identify takeover and acquisition opportunities for renewals
• Continuously improve standard work and renewal strategy
• Maintain deep product and market knowledge to support client success


🧠 Must-Have Traits:
• Outcome-driven mindset and strategic thinking
• Excellent communication and relationship-building skills
• Self-starter with ability to manage competing priorities
• Comfortable with CRM systems, quoting tools, and process documentation
• Strong organizational and analytical skills
• Motivated to help others succeed through proactive sales support
• Attention to detail with a love for data accuracy
• Comfortable thriving in a fast-paced, goal-oriented environment


💰 Compensation & Perks:
• Hourly pay: $18.76 – $27.20 (based on experience & qualifications)
• Full suite of benefits (see marconet.com/careers for details)
• Work from home flexibility with collaborative support
• Training, mentorship, and leadership visibility
• Join a respected tech company known for client retention and satisfaction


🎯 Why It’s a Win for Remote Jobseekers:
This isn’t just data entry. You’ll help keep clients loyal and operations humming with every renewal processed. If you’re organized, client-focused, and eager to grow with a stable, values-driven company—Marco is the move.


✍️ Call to Action:
Ready to become a behind-the-scenes powerhouse in client retention? Apply now to join Marco Technologies as a Renewals Associate and turn expiring contracts into lasting relationships—all from the comfort of home.