💼 Coordinator, Individualized Care ☎️

Care that Connects—Support Patients, One Call at a Time

Cardinal Health is hiring a Coordinator, Individualized Care to help patients access the therapies they need. This role is all about removing roadblocks, guiding patients and providers, and handling sensitive healthcare info with precision and compassion. If you’re detail-oriented, a calm communicator, and ready to make a difference from home—this one’s for you.

✅ $18.10–$25.80/hr — Full-time, 100% remote
✅ Tech & equipment provided (you bring the internet)
✅ Work Monday–Friday between 7:00am–7:00pm CST
🧠 Experience Level: 1–3 years preferred

📂 What You’ll Own:
• Manage patient care queues, resolving complex access or reimbursement issues
• Provide support to patients, pharmacies, and providers—via phone, email, and documentation
• Follow strict privacy protocols when handling PHI and insurance data
• Escalate high-level concerns to senior staff as needed
• Meet KPIs for call volume, quality, and service level
• Learn and retain therapy-specific knowledge

🧠 Must-Have Traits:
• Healthcare call center, patient support, or insurance experience is a plus
• Excellent problem-solving and multitasking skills
• Calm, clear communicator—especially over the phone
• High School Diploma or equivalent preferred
• Able to follow SOPs and know when to ask for guidance
• Quiet, distraction-free home setup with high-speed internet

💰 Compensation & Perks:
• $18.10 to $25.80/hour
• Computer and equipment provided
• Full medical, dental, and vision from Day 1
• PTO + paid parental leave + holiday pay
• 401(k) with company match
• Short/long-term disability, FSAs, HSAs
• Access to wages before payday via myFlexPay

🏡 Why It’s a Win for Remote Jobseekers:
You’ll be helping people access life-changing therapies from the comfort of your own home. No commuting. No dress code. Just purpose-driven work that makes a real impact.

✍️ Call to Action:
Apply today to join Cardinal Health Sonexus™ as a Coordinator, Individualized Care—and be the calm, capable voice that helps patients feel seen, heard, and supported.

APPLY HERE