Health coverage sleuth. Insurance decoder. Customer support with a heartbeat.
CVS Health is looking for a Benefits Verification Representative to join their mission of transforming healthcare. If you’re great with details, know your way around insurance, and care about getting patients the treatment they need, this fully remote role might be your next chapter.
✅ $17.00–$25.65/hr (based on experience & location)
✅ Full-Time | 40 hours/week
✅ 100% Remote (U.S.-based)
🧠 Experience Level: 1+ year required
📂 What You’ll Own:
• Verify patient insurance coverage for prescriptions and treatments
• Contact insurance providers to confirm eligibility, copays, prior authorizations
• Keep referral sources updated on benefits status
• Flag and resolve any billing issues, pre-authorization requirements, or policy conflicts
• Work closely with the pharmacy team to ensure a smooth experience for patients
• Suggest system and process improvements for better accuracy and speed
• Communicate directly with patients and payers with clarity and empathy
🧠 Must-Have Traits:
• At least 1 year of professional work experience
• High school diploma or GED
• Strong communication skills—phone, email, and documentation
• Confidence navigating insurance plans and patient records
• Patient, empathetic, and proactive problem solver
🎯 Bonus Points If You Have:
• Experience in a Specialty Pharmacy setting
• Background in revenue cycle management or prior authorization
💰 Compensation & Perks:
• Base Pay Range: $17.00 – $25.65/hr
• Bonus + short-term incentive eligibility
• Comprehensive medical, dental, vision, and prescription coverage
• 401(k) savings with match
• Generous PTO + paid holidays
• Employee discounts & wellness programs
🏡 Why It’s a Win for Remote Jobseekers:
Work from home while making a real difference in patients’ access to care. You’ll be the bridge between medical need and real-world logistics—helping people get what they need, when they need it.
✍️ Call to Action:
Ready to help untangle the red tape of insurance and bring clarity to patients? Apply today and join CVS Health as a Benefits Verification Representative—where compassion meets precision.