🧾 About the Role
Bitwarden is the identity security leader helping millions manage and share sensitive data with confidence. As our Accounts Receivable Specialist, you’ll be on the front lines of financial operations—handling receivables, resolving account issues, and ensuring our customers stay informed and supported. You’ll collaborate with billing, customer success, and reseller partners while safeguarding account integrity across the board.
✅ Position Highlights
• Salary Range: $55,000 – $70,000/year
• Full-Time, Remote (U.S. only)
• Department: Customer Success
• Cross-functional role touching Finance, Support, and Revenue Ops
• Growth-friendly company culture with strong values around security and empathy
📋 What You’ll Own
• Manage receivables and initiate proactive collections outreach
• Coordinate with resellers/MSPs on quotes, POs, and billing approvals
• Prepare consolidated statements and update account statuses
• Identify and resolve billing errors or account issues
• Support internal projects and process improvements across departments
🎯 Must-Have Traits
• 1–3+ years in accounts receivable, billing support, or finance ops
• Empathy-driven with strong customer communication skills
• Organized, detail-oriented, and great at follow-through
• Familiar with handling confidential financial/account data
• Clear and confident communicator—both written and verbal
• Familiar with Google Workspace or Microsoft Office
• Bonus: Experience with Stripe, cloud-based platforms, or customer support environments
💻 Remote Requirements
• Must reside in the U.S. with reliable internet
• Comfortable working independently in a digital-first, cross-functional team
• Familiarity with remote tools and cloud-based systems a plus
💡 Why It’s a Win for Remote Job Seekers
• Purpose-driven mission to secure the digital world
• Remote-first company with a supportive, diverse global team
• Paid learning and professional development via #growth-club
• Competitive salary, benefits, and access to emerging open-source tech
• Work somewhere where users genuinely love the product
✍️ Call to Action
If you’re detail-obsessed, people-savvy, and ready to help shape the financial side of a trusted cybersecurity company, Bitwarden wants to hear from you. Let’s bring clarity, care, and security to every invoice—together.