(Remote – U.S.)
🧾 About the Role
WVU Medicine is hiring a Remote Insurance Claims Specialist (Hospital Billing) to manage account balances, ensure claims are submitted accurately and on time, and resolve billing issues. You’ll support a smooth, compliant revenue cycle while delivering excellent service and keeping hospital financials on track.
✅ Position Highlights
• Schedule: 40 hours/week
• Employment Type: Full-Time
• Location: Remote (U.S.-based)
• Department: Patient Financial Services
• Work Environment: Remote, office-style
• Status: Non-exempt (eligible for overtime)
📋 What You’ll Own
• Submit timely, accurate claims to third-party payers
• Resolve billing edits and account errors
• Track and follow up on unpaid claims using web tools and payer portals
• Investigate and support resolution of denials
• Maintain compliance with HIPAA and PHI standards
• Reconcile billing transactions and complete required reports
• Prioritize daily tasks to maintain high efficiency
• Deliver strong customer service to patients and internal stakeholders
• Contribute to performance improvement initiatives
• Attend virtual meetings and ongoing training
🎯 Must-Have Traits
• High School Diploma or equivalent
• 1+ year in medical billing or medical office preferred
• Strong written and verbal communication
• Familiar with medical billing systems and medical coding terms
• Knowledge of ICD-10, CPT codes, and payer policy (preferred)
• Customer service-focused with good phone etiquette
• Able to multitask, prioritize, and meet deadlines
• Proficient with computers, email, and basic office software
💻 Remote Requirements
• Quiet, reliable home office setup
• Ability to work independently for long stretches
• Clear communication via phone, email, and video
💡 Why It’s a Win for Healthcare Billing Professionals
• Join one of the largest and most respected healthcare systems in West Virginia
• Work from home while impacting hospital revenue health
• Help patients by ensuring billing clarity and payer follow-through
• Gain access to learning and career development opportunities
✍️ Call to Action
Ready to bring precision and service to a vital part of hospital operations? Apply now to join WVU Medicine as an Insurance Claims Specialist and make your mark in healthcare billing from the comfort of home.