(Remote – U.S.)
🧾 About the Role
Nira Medical is seeking a Collections and Payments Specialist to support our Infusion & Revenue Cycle Management team. In this role, you’ll proactively handle third-party collections, reconcile payment issues, and escalate disputes when necessary—all while helping uphold a high standard of care.
✅ Position Highlights
• 🕒 Full-Time
• 🏠 Remote (U.S.-based)
• 🏢 Department: Infusion & Revenue Cycle Management
• 📍 Reports to: Director, Revenue Cycle Management
📋 What You’ll Own
• Conduct timely outreach to third-party payors and patients to collect on past due claims
• Investigate and resolve claim disputes, including initiating appeals
• Ensure compliance with payor guidelines and company policies
• Negotiate payment plans and handle escalations when needed
• Identify patterns or trends in claim denials or delays and escalate appropriately
• Participate in quality assurance checks to ensure accuracy in collections workflows
• Support the team in hitting monthly and quarterly cash collection targets
🎯 Must-Have Traits
• High School Diploma or GED (required)
• Previous experience in physician office billing or infusion drug collections (highly preferred)
• Strong interpersonal, communication, and organizational skills
• Proven ability to prioritize, problem-solve, and manage multiple tasks simultaneously
• Comfort using billing and collection software tools
💡 Why It’s a Win for Remote Job Seekers
• Join a growing company with a patient-first mission
• Gain specialized experience in infusion and physician-administered services
• Supportive leadership and growth potential within revenue cycle operations
✍️ Call to Action
If you have sharp problem-solving skills and a background in healthcare collections, join Nira Medical and help power better care through smarter revenue cycle operations. Apply now to make an impact from wherever you are.