🧾 About the Role
TRANZACT is seeking a detail-oriented Quality Assurance Representative to support sales and enrollment compliance across our marketing operations. This is a temporary, full-time remote position running through late 2025 or early 2026. You’ll be responsible for reviewing customer interactions to ensure adherence to legal, regulatory, and carrier-specific requirements. If you’re analytical, reliable, and passionate about upholding quality standards—this role offers real impact and flexibility.
✅ Position Highlights
• Pay: $12.00 per hour
• Temporary, Full-Time (through end of 2025 or early 2026)
• 100% Remote (Work-from-home)
• Monday–Friday schedule
• No supervisory responsibilities
📋 What You’ll Own
• Audit sales and enrollment calls for script adherence and regulatory compliance
• Navigate internal systems to locate and review customer data, call recordings, and applications
• Use approved websites and data sources to validate information
• Maintain full understanding of assigned product lines and compliance requirements
• Document findings with clarity and accuracy, providing written reports when needed
• Assist in internal and external audit investigations
🎯 Must-Have Traits
• 1+ year of customer service experience
• Strong written and verbal communication skills
• Comfortable using Microsoft Office, email, internet tools, and contact management systems
• High attention to detail with a strong focus on accuracy
• Ability to follow processes, interpret guidelines, and apply ethical reasoning
• Adaptability in fast-changing environments
• Strong time management, problem-solving, and multitasking abilities
• Typing speed of at least 20 WPM
Preferred:
• High school diploma or GED
• Experience with Medicare or life insurance products is a plus
💻 Remote Requirements
• Reliable internet connection
• Comfortable using a headset and telephony tools
• Quiet, distraction-free workspace
💡 Why It’s a Win for Remote Job Seekers
• Seasonal flexibility with full-time hours
• Work from the comfort of home with a mission-driven QA team
• Contribute to a high-integrity operation focused on accuracy and compliance
• Gain hands-on auditing experience in a supportive, ethical environment
✍️ Call to Action
If you’re passionate about quality, compliance, and detailed work—join TRANZACT and help uphold the standards that drive our success. Apply now to start making an impact from wherever you are.