(Remote – U.S.)
🧾 About the Role
CrewBloom is hiring a Virtual Assistant to support clinical operations for a fast-growing healthcare client. In this remote role, you’ll guide members through their health journey—booking appointments, resolving issues, tracking diagnostics, and keeping everything running smoothly behind the scenes. If you’re tech-savvy, proactive, and deeply empathetic, this one’s for you.
✅ Position Highlights
• Remote, full-time role (8-hour shifts in EST or PST with a 1-hour break)
• Work with a mission-driven team in clinical operations
• Collaborate across time zones to support health journeys
• Room for growth in a high-impact, tech-enabled environment
📋 What You’ll Own
• Manage appointments with lab partners and clinicians
• Maintain accurate records of member progress
• Deliver real-time chat support and issue resolution
• Monitor workflows and ensure systems run smoothly
• Audit and update lab billing data (e.g., Getlabs, Labcorp)
• Identify and report operational and tech issues
• Advocate for members during stakeholder meetings
• Analyze user metrics to improve service delivery
🎯 Must-Have Traits
• Fluent in English (written and spoken)
• Proficient in Notion, Airtable, Slack, and chat platforms
• Familiarity with AI tools like ChatGPT
• Strong critical thinking and emotional intelligence
• Comfortable working independently in a fast-paced remote setting
• Minimum 1 year of related experience in a similar role
💻 Remote Requirements
• Primary internet: 15 Mbps minimum
• Backup internet: 10 Mbps, power-outage capable
• Primary device: Intel i5 (8th gen+), Ryzen 5+, 8GB RAM minimum
• Backup device: Intel i3 equivalent or better
• USB noise-canceling headset and working webcam
• Quiet home office space and smartphone
🎁 Why It’s a Win for Remote Workers
• Build a career in digital healthcare from anywhere
• Inclusive, growth-oriented company culture
• Real responsibility and clear impact
• Flexible remote setup—no commute, more freedom
• Make a difference in people’s health journeys daily
✍️ Call to Action
If you’re a systems-savvy self-starter who thrives in fast-paced healthcare settings, apply today. Help transform lives by supporting members through the moments that matter most—behind the scenes, but at the heart of it all.