🧾 About the Role
USAble Life is seeking a Supervisor – Short-Term Disability Claims to lead a remote claims team, ensuring timely, accurate processing while providing guidance, training, and operational improvements. You’ll oversee performance, resolve escalated claim issues, and help shape a supportive, collaborative work culture at one of the Best Places to Work in Arkansas, Florida, and Hawaii.
✅ Position Highlights
• Salary Range: $63,000–$117,000 + annual performance bonus
• Employment Type: Full-time
• Remote: 100% Remote (U.S.)
• Benefits: PTO starting on hire date, 11 paid holidays, 401(k) with up to 6% match (fully vested day 1), tuition reimbursement, company-provided equipment, volunteer time off, recharge days, Employee Assistance Program, inclusion-focused culture
📋 What You’ll Own
• Supervise day-to-day operations for the Short-Term Disability Claims team
• Audit claim files and authorize benefit releases
• Handle escalated claims and resolve complex issues
• Review performance, coach analysts, and ensure balanced workload distribution
• Prepare departmental reports and recommend process improvements
• Coordinate with vendors on claims-related investigations or reporting
🎯 Must-Have Traits
• Bachelor’s degree or equivalent experience
• 3–5 years in a related field, including at least 1 year in a lead or supervisory role (military or internal experience considered)
• Knowledge of general accounting principles, medical terminology, anatomy, and physiology
• Advanced MS Office skills, especially Excel
• Strong communication, leadership, and customer service skills
💻 Remote Requirements
• Reliable high-speed internet and distraction-free workspace
• Proficiency in MS Office Suite and claims processing tools
💡 Why It’s a Win for Remote Job Seekers
Join a mission-driven company that invests in your growth, offers generous benefits from day one, and supports flexible, fully remote work—without sacrificing career advancement opportunities.
✍️ Call to Action
If you’re ready to lead a high-performing claims team while enjoying the flexibility of working from home, apply today and help USAble Life continue making a meaningful difference in the lives of its customers.