(Remote – U.S.)
🧾 About the Role
ECPI University has been empowering students since 1966. As a Student Success Coordinator, you’ll be the guiding force that helps students navigate the path from enrollment to graduation. Your role centers on relationship-building, proactive outreach, and ensuring each student feels supported throughout their academic journey.
✅ Position Highlights
• Full-Time
• Fully Remote (U.S. based)
• Impact-focused role in Higher Education
• Direct influence on retention, re-engagement, and graduation rates
📋 What You’ll Own
• Develop and maintain supportive relationships with assigned students
• Offer guidance through academic, personal, and logistical challenges
• Reach out consistently using digital and phone-based communication tools
• Monitor student progress and proactively intervene as needed
• Counsel students considering withdrawal and offer solutions for staying enrolled
• Accurately document all interactions in compliance with institutional policy
🎯 Must-Have Traits & Experience
• Bachelor’s degree preferred
• 2–3 years in academic advising, coaching, or student support services
• Exceptional written and verbal communication skills
• High emotional intelligence with an empathetic approach
• Strong time management and multitasking ability
• Comfortable using Microsoft Office and student information systems
• Able to interpret student data to inform engagement strategies
💻 Remote Requirements
• Must live and work in the United States
• Dedicated home office space with reliable internet
💡 Why It’s a Win for Remote Job Seekers
• Help shape educational outcomes and life trajectories
• Join a values-driven university with a long-standing reputation
• Enjoy flexibility, stability, and strong benefits
• Be part of a team that values innovation, connection, and academic excellence
✍️ Call to Action
If you’re ready to be a champion for student success and believe in the power of education to transform lives, ECPI wants to hear from you. Apply today and help make graduation more than just a goal—it’s a reality.