(Remote – U.S., Preferably MO Area)
🧾 About the Role
Sharecare is looking for a full-time ROI Medical Records Specialist to manage and fulfill release-of-information (ROI) requests. This remote role is centered on accuracy, privacy, and HIPAA compliance. You’ll ensure medical records are processed efficiently and responsibly while maintaining a high standard of service and data security.
✅ Position Highlights
• Full-time
• Remote (must live near assigned client sites, preferably Missouri-based)
• HIPAA-regulated, detail-oriented role
• Paid training and long-term stability
• Remote work with potential for occasional onsite support
📋 What You’ll Own
• Fulfill ROI requests with accuracy and attention to compliance
• Scan, upload, and securely transmit medical records
• Review and validate authorization documents
• Perform quality control checks on all released records
• Manage phone, mail, and fax communications regarding requests
• Keep digital and physical files secure, organized, and compliant
• Deliver top-tier customer service to patients, clients, and requesters
• Stay current on HIPAA laws, state regulations, and client protocols
• Learn new tools and adapt to changing workflows as needed
🎯 Must-Have Traits
• High school diploma or GED required
• 2+ years of experience in a medical records, HIM, or health admin role preferred
• Proficient in Microsoft Word and Excel
• Comfortable with faxing, scanning, and document handling equipment
• Fast and accurate typing (50+ WPM)
• High attention to detail and organization
• Self-starter with strong multitasking and problem-solving skills
• Professional, dependable, and privacy-conscious
• Willing to provide occasional in-person support at client sites
💻 Remote Requirements
• Reliable, high-speed internet
• Quiet, secure workspace
• Reside near client locations for potential on-site assistance
💡 Why It’s a Win for Remote Job Seekers
• Direct contribution to patient data integrity and privacy
• Strong entry point into healthcare operations and compliance
• Supportive training and clearly defined workflows
• Flexible setup with room for professional growth
• Mission-aligned work that makes a real difference
✍️ Call to Action
If you’re organized, reliable, and care about protecting patient privacy, this is your moment. Apply today to join Sharecare’s medical records team and ensure every request is handled with care, accuracy, and integrity.