(Remote – U.S.)
🧾 About the Role
Cardinal Health’s Sonexus™ Access and Patient Support team is hiring a Reimbursement Specialist to guide patients through the complexities of insurance, benefits, and referrals—ensuring they receive timely access to critical therapies. In this fully remote role, you’ll balance structure and empathy to make a tangible difference in patients’ lives.
✅ Position Highlights
• Title: Reimbursement Specialist
• Location: Fully Remote – U.S.-based
• Schedule: Monday–Friday, 7:00 AM–8:00 PM CST (flexible 8-hour shift)
• Training: Paid, on-camera 8:00 AM–5:00 PM CST
• Pay: $21.50–$30.65/hour
• Employment Type: Full-time
• Benefits:
– Medical, dental, and vision coverage
– Paid time off + parental leave
– 401(k) with match
– HSA, FSA, short/long-term disability plans
– Early wage access via myFlexPay
– Lifestyle and wellness support programs
📋 What You’ll Own
• Handle inbound and outbound calls with clarity and care
• Support patients through benefit investigations and insurance navigation
• Process referrals from submission to final outcome
• Accurately document activities in proprietary systems
• Address case status inquiries and coordinate with providers
• Escalate sensitive or urgent cases using sound judgment
• Maintain compliance with adverse event reporting and internal standards
• Deliver consistent, compassionate service while meeting quality metrics
🎯 Must-Have Traits
• High school diploma or GED
• 1–3 years of healthcare reimbursement, customer service, or call center experience
• Familiarity with Medicare, Medicaid, and commercial insurance (preferred)
• Understanding of Medical, Supplemental, and Pharmacy benefits a plus
• Strong multitasking, time management, and communication skills
• Comfortable navigating multiple systems simultaneously
• Resourceful, empathetic, and patient-centered
💻 Remote Requirements
• Quiet, secure home workspace
• Hardwired high-speed internet (no hotspots/satellite/Wi-Fi)
– Minimum download: 15 Mbps
– Minimum upload: 5 Mbps
– Ping ≤ 30ms
• Surge protector with network line protection
• Equipment provided by Cardinal Health
💡 Why It’s a Win for Remote Job Seekers
• Help patients access medications that improve or save lives
• Work for a trusted leader in specialty pharmacy and patient support
• Enjoy structure, stability, and remote flexibility
• Benefit from a full tech setup, strong training, and long-term career growth
✍️ Call to Action
If you’re ready to be the calm voice that helps patients move forward, apply now to become a Reimbursement Specialist at Cardinal Health. Your compassion and precision can be the bridge between diagnosis and healing.