🧾 About the Role
Payroll isn’t just about numbers—it’s about precision, partnership, and getting people paid right. As a Remote Payroll Specialist II at OneSource Virtual (OSV), you’ll take ownership of end-to-end payroll processing for multiple managed clients using Workday. You’ll be part of a team that’s transforming payroll services through innovation, all while navigating deadlines, escalations, audits, and year-end support with confidence and care.
✅ Position Highlights
• Full-time, 100% Remote (U.S.-based)
• Department: Managed Payroll Services
• Work with a variety of clients across different service levels
• Configure Workday payroll components and provide audit support
• Join a fast-paced, tech-forward environment with global reach
📋 What You’ll Own
• Serve as the named Payroll Specialist for Managed Payroll clients
• Process payroll end-to-end and respond to daily case tickets
• Troubleshoot escalations, perform root cause analysis, and close gaps
• Participate in weekly, monthly, and quarterly client calls
• Support payroll audits, W-2 adjustments, and year-end processing
• Configure Workday pay components, deductions, and categories
• Maintain service documentation and quality scorecards
• Collaborate across departments (e.g., Tax, Garnishments, Transition Teams)
• Recommend process improvements and support special projects as needed
🎯 Must-Have Traits
• Associate’s degree required
• 3+ years of hands-on payroll processing and troubleshooting
• 3+ years of customer-facing support experience
• Strong grasp of payroll tax, compliance, and year-end processes
• Advanced Microsoft Excel and Word proficiency
• Detail-oriented with excellent problem-solving and organizational skills
• Ability to manage competing demands independently
• Clear communicator with a consultative, customer-first mindset
💻 Remote Requirements
• Reliable high-speed internet
• Experience supporting clients remotely in a team-based environment
• Familiarity with systems like Workday, Salesforce, and ticketing platforms (preferred)
💡 Why It’s a Win for Remote Job Seekers
• Join the leading BPaaS provider for Workday with a global footprint
• Support a diverse roster of high-impact clients
• Work in a collaborative, improvement-driven team culture
• Gain exposure to advanced payroll technology and cross-functional projects
• Be part of a company committed to transforming HR and finance operations
✍️ Call to Action
If you’re ready to bring accuracy, insight, and a customer-focused edge to payroll, OneSource Virtual wants to hear from you. Apply now to become a Payroll Specialist II and help redefine how payroll gets done—remotely and brilliantly.