(Remote – U.S.)
🧾 About the Role
One Inc is looking for a highly organized, detail-driven Payment Onboarding Specialist to manage merchant setup, documentation, and onboarding workflows. You’ll be the operational glue that holds the onboarding process together, ensuring merchants are up and running with accuracy, clarity, and speed.
✅ Position Highlights
• Pay: $26–$30/hour
• Employment Type: Full-Time
• Location: Remote (U.S.-based)
• Reports To: Director, Payment Operations
• Department: Payment Operations
• Status: Non-Exempt (Hourly)
📋 What You’ll Own
• Collect and track merchant onboarding documentation
• Coordinate between clients, partners, and internal teams
• Monitor project timelines and status updates
• Troubleshoot merchant setup issues and ensure resolution
• Keep all onboarding documentation current across systems
• Process and follow through on merchant applications
• Conduct due diligence and review for application completeness
• Build and maintain vendor and client relationships
• Support internal reporting and documentation using Excel, JIRA, and Salesforce
🎯 Must-Have Traits
• Advanced Excel skills (formulas, pivot tables, tracking systems)
• Clear, professional communication—written and verbal
• Detail-oriented with strong time and project management
• Independent problem-solver with a collaborative spirit
• Organized and calm under pressure
• Familiarity with JIRA and Salesforce is a plus
📚 Preferred Background
• Bachelor’s in Business, Project Management, or equivalent experience
• Background in onboarding, merchant services, or finance ops
• Experience in the payments or insurance space highly preferred
💻 Remote Requirements
• Quiet, professional home office
• Reliable internet
• Ability to collaborate across departments and time zones
💡 Why It’s a Win for Remote Job Seekers
• Full-time remote with long-term stability
• Work at the intersection of fintech and insurance
• High-impact role where detail and execution matter
• Competitive pay with a culture that values your input
✍️ Call to Action
If you thrive on structure, live in spreadsheets, and love smoothing out operational friction, One Inc wants your precision on the Payment Ops team. Apply now and bring clarity to complexity in the digital payments space.