🧾 About the Role
Helping patients breathe easier starts with someone who knows how to guide, inform, and support every step of the way. As a Remote PAP Specialist at AdaptHealth, you’ll play a hands-on role in delivering Positive Airway Pressure (PAP) equipment and education to patients, ensuring compliance, preparing insurance audit paperwork, and helping clients thrive in their homes—not the hospital.
✅ Position Highlights
• Full-time, 100% Remote (Michigan-based)
• Department: Patient Support / Respiratory Services
• Direct interaction with patients, providers, and referral sources
• Serve as the bridge between patient education, equipment delivery, and payer compliance
• Flexible shifts between 8AM–7PM, seven days/week depending on branch needs
📋 What You’ll Own
• Coordinate PAP equipment scheduling, pick-ups, and patient education
• Explain insurance coverage and collect financial responsibility from patients
• Prepare, submit, and respond to audit documentation for Medicare and insurance claims
• Track and manage patient progress and adherence with PAP devices
• Enter accurate data into databases regarding coverage, authorizations, and requalifications
• Collaborate with physicians, sales teams, and referral sources
• Identify compliance trends and educate both internal teams and external providers
• Maintain HIPAA standards and complete required compliance trainings
🎯 Must-Have Traits
• High school diploma or equivalent required
• At least 1 year of experience in healthcare admin, billing, customer service, or call center
• Senior-level roles require 2+ years in a similar role with 1 year in HME, DME, or insurance billing
• Strong understanding of healthcare processes, compliance, and documentation practices
• Excellent communication and data entry skills
• Organized, patient-first mindset with the ability to multi-task in a high-volume environment
• Knowledge of PAP therapy, Medicare billing, and durable medical equipment is a strong plus
💻 Remote Requirements
• Reliable high-speed internet
• Ability to work a variable schedule based on branch needs
• Professional home office environment for phone and digital communication
💡 Why It’s a Win for Remote Job Seekers
• Make a meaningful impact from your home office
• Work in a growing industry with mission-driven goals
• Flexible schedules with support-focused training
• Join a team committed to improving the lives of patients with sleep and respiratory needs
✍️ Call to Action
If you’re ready to empower patients to live their best lives at home while managing PAP therapy and insurance compliance, AdaptHealth is ready to hear from you. Apply now to make a difference from wherever you are.